Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madison Arcuni

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Kohl's. Proven ability to enhance customer satisfaction and streamline operations through effective time management and attention to detail. Experienced in cash handling and packaging, consistently delivering positive outcomes in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tasker

Ulta
12.2024 - Current
  • Cleaning and organizing
  • Restocking shelves
  • Building store product displays

Customer Service Associate

Kohl's
06.2023 - 08.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Worked Amazon Return Desk
  • Front line cashier

Salon Assistant

Paulo's Atelier Hair Salon
05.2022 - 07.2022
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.

Cashier

Stew Leonard's
08.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.

Camp Counselor

Kiwi Country Day Camp
06.2021 - 08.2021
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.

Camp Counselor

Kiwi Country Day Camp
06.2020 - 08.2020
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Bachelor of Arts - Screenwriting / Playwriting

SUNY Purchase College
Purchase, NY
05-2026

High School Diploma -

Mahopac High School
Mahopac, NY
06-2022

Certificate of Achievement in Cosmetology -

PNW Boces
Yorktown Heights, NY
06-2022

Skills

  • Strong work ethic
  • Customer service
  • Time management
  • Attention to detail
  • Exceptional Customer Service
  • Analytical & Critical Thinking
  • Packing/Packaging Skills
  • Cash Handling skills
  • Cleaning/Organizing
  • Complex problem solving

Certification

OSHA 10

Languages

English

Timeline

Tasker

Ulta
12.2024 - Current

Customer Service Associate

Kohl's
06.2023 - 08.2024

Salon Assistant

Paulo's Atelier Hair Salon
05.2022 - 07.2022

Cashier

Stew Leonard's
08.2021 - 11.2021

Camp Counselor

Kiwi Country Day Camp
06.2021 - 08.2021

Camp Counselor

Kiwi Country Day Camp
06.2020 - 08.2020

Bachelor of Arts - Screenwriting / Playwriting

SUNY Purchase College

High School Diploma -

Mahopac High School

Certificate of Achievement in Cosmetology -

PNW Boces

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