Madison Artist
Brush Prairie,WA
Summary
I'm Madison - an experienced Learning & Development leader with a strong foundation in Organizational Psychology, applying for Gonzaga University’s Doctoral Program in Leadership Studies. My work has centered on developing leaders and building systems that drive performance and inclusion. I’m especially interested in deepening my understanding of how leadership shapes individual experiences and team dynamics, and how we can design organizations where all people can thrive. My goal is to bridge research and practice to advance leadership that is both effective and deeply human.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director, Learning and Development
LifeStance Health
02.2024 - Current
- Established function from the ground up – growing the team from zero to five team members within four months, establishing learning governance, and aligning 2024/2025 planning to 5-year strategic plan.
- Conducted company-wide needs analysis resulting in first-ever leadership development courses (Feedback, EQ, Unconscious Bias, New Manager Onboarding) resulting in 96% of leaders reporting improved team management skills.
- Redesigned onboarding programs, driving a 10-point increase in new hire engagement and reducing “time to first patient seen” by two days (a board-level KPI).
- Introduced an optimized and scenario-based compliance learning strategy, reducing costs by $80k annually and achieving a 53% improvement in on-time completion rates.
- Performed curriculum mapping exercise of crucial patient-facing roles leading to the design of custom learning paths that achieved a 23% decrease in voluntary attrition in highest-risk group.
- Partnered with Talent teams to implement comprehensive training for annual performance review overhauls, leading to 98% adoption and compliance in the first cycle.
- Directed the migration to Workday Learning LMS, successfully transitioning over 1,000 content items and guiding organizational adaptation.
Sr. Manager, Learning and Development
GoDaddy
10.2019 - 07.2023
- Led the cross-functional development of a cohort-based leadership development program, reducing employee attrition by 15% and saving $500k annually.
- Oversaw remote team of 5 managing global onboarding, compliance, and leadership programs for 7,000+ employees.
- Developed the company’s inaugural Emotional Intelligence program, achieving a 98% satisfaction rate and enhancing core manager competencies. 80% of direct reports saw improvement in their leaders.
- Advanced team development, resulting in multiple employee promotions and a 100% retention rate within my team.
- Maintained top performance ratings in evaluations, ranking consistently in the top 5% of 7,000 employees.
Various Roles Throughout Tenure
Tesla
01.2017 - 01.2019
- Supervised a team of four to improve onboarding effectiveness for 8,000 employees at Gigafactory; introduced streamlined performance processes impacting 15,000 manufacturing employees.
- Overhauled the talent review system, shifting from annual to quarterly evaluations, leading to a 15% increase in promotions.
- Designed a globally adopted scalable training activity (with LEGOS!) that cut onboarding time to production by 20%.
- Designed and delivered the first-ever leadership courses for 2,000 Gigafactory leaders, achieving 92% positive evaluation feedback.
- Managed onboarding for 10,000 employees and designed virtual training programs for 20,000 sales/service staff, attended by 100+ employees per session.
Various Roles Throughout Tenure
Apple
01.2014 - 01.2017
- Led a 25-member support team, boosting business engagement and achieving a 12% revenue increase within one quarter.
- Facilitated a 5-day training for 20 international retail leaders, achieving recognition among the top 5% of Apple Global Guest Trainers.
- Secured the prestigious Guest Trainer role (less than 0.03% acceptance rate) by demonstrating expertise in instructional design and global training delivery.
Education
Master of Science - Applied/Organizational Psychology
University of Southern California
Los Angeles, CA08-2023
Bachelor of Arts - Photo Journalism and Social Analysis
Fresno State
Fresno, CA05-2012
Speaking Engagements
Talent Talks Live: Leading through Crisis, November 2022
Corporate Learning Week: Designing Learning Programs for Front-line Workers, April 2025
Certification
- EQ-i 2.0 & EQ360, College of Executive Coaching - issued December 2020
- Social-Behavioral Human Subjects, CITI Program - issued May 2023, expires May 2026
Timeline
Director, Learning and Development
LifeStance Health
02.2024 - Current
Sr. Manager, Learning and Development
GoDaddy
10.2019 - 07.2023
Various Roles Throughout Tenure
Tesla
01.2017 - 01.2019
Various Roles Throughout Tenure
Apple
01.2014 - 01.2017
Master of Science - Applied/Organizational Psychology
University of Southern California
Bachelor of Arts - Photo Journalism and Social Analysis
Fresno State
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