Madison Atterton
Eagle Mountain,UT
Summary
Productive professional offering extensive background in flooring installation and repair. Over 1 year of knowledge and experience within flooring industry. Excellent skills working with tile, laminate, hardwood and carpet.
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
6
6
years of professional experience
Work History
Flooring Installer
Helpside
11.2021 - 12.2022
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Measured, cut and installed tack-free strips along baseboards or walls.
General Manager
Five Guys
03.2017 - 10.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Developed effective business plans to align strategic decisions with long-term objectives.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UT05.2017
Skills
- Laminate Flooring
- Training Junior Team Members
- Excellent Work Ethic
- Maintaining Clean Work Areas
- Safety Protocol Knowledge
- Corporate Regulations
- Critical Thinking
- Power Washer
- Focus and Follow-Through
- Customer Service
- Cost Management
- Hiring and Onboarding
- Management Team-Building
- Microsoft Excel
- Financial Forecasting
- Sales Tracking
- Microsoft Outlook
Timeline
Flooring Installer
Helpside
11.2021 - 12.2022
General Manager
Five Guys
03.2017 - 10.2021
High School Diploma -
Westlake High School
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