Madison Authement
Houma,LA
Summary
Expert in creative problem-solving and computer skills, I thrive under pressure, fostering a positive, collaborative environment. Achieved significant improvements in staff development and operational efficiency through innovative coaching methods.
Overview
3
3
years of professional experience
Work History
Trainer and Specialist
Raising Cane's Restaurants
04.2021 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Built positive relationships with customers by providing exceptional customer service.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Shift Leader
Education
Medical Coding Certification - Medical Coding And Billing
L.E. Fletcher Technical Community College
Schriever, LA12.2024
Skills
- New Hire Training
- Creative Problem-Solving
- Customer Service
- Active Listening
- Problem-solving abilities
- Work under pressure
- Safe Chemical Handling
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Computer Skills
- Cash Handling
Timeline
Trainer and Specialist
Raising Cane's Restaurants
04.2021 - Current
Medical Coding Certification - Medical Coding And Billing
L.E. Fletcher Technical Community College