Madison Bagley
Martinez,GA
Summary
Dynamic and results-oriented professional with a proven track record at Kid to Kid, adept at fostering customer relationships and enhancing sales through expert customer service and problem-solving skills. Excelled in team collaboration and financial transactions, significantly contributing to a positive and inclusive team culture. Demonstrated reliability and a strong work ethic in fast-paced environments. Reliable and upbeat Barista successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Kid to Kid
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Barista
22 Crossroads
06.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Nine Line
11.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
Carhop Server
Sonic
03.2021 - 01.2023
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
Education
High School Diploma -
Evans High School
Evans, GA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Relationship Building
- Outgoing Personality
- Money Handling
- Flexible Schedule
- Patience and Empathy
- Strong Work Ethic
- Reliability
Accomplishments
- Supervised team of 4 staff members.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Brought in multiple new customers.
- Building good customer relationships while focusing on task at hand.
Certification
- Georgia Driver's License
- ServSafe Food Handler's Certification
- Fire Safety Certification
State Degree in agriculture
I did six years in agriculture and in the club FFA. Throughout those six years I received multiple of certificates by doing contest and making high grade averages. Each year you are to do a SAE project after so many hours and money put into the club you are to receive your state degree after completing you classes career paths. I completed two career paths which is 3 classes a piece and had met the requirements of contest, hours, and money put into the SAE project.
Languages
English
Full Professional
Timeline
Barista
22 Crossroads
06.2024 - 10.2024
Barista
Nine Line
11.2023 - 04.2024
Sales Associate
Kid to Kid
01.2023 - Current
Carhop Server
Sonic
03.2021 - 01.2023
- Georgia Driver's License
- ServSafe Food Handler's Certification
- Fire Safety Certification
High School Diploma -
Evans High School
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