Madison Baker
Hairstylist
Indianapolis,IN
Summary
Dynamic hairstylist with a proven track record at Indie Mane North and Trendsetters hair design, excelling in hair coloring,extensions, and building strong client relationships. Leveraged social media to boost salon visibility, significantly increasing walk-in business. Committed to continuing education, ensuring cutting-edge styling, cutting, and coloring techniques that exceed customer expectations. Demonstrates exceptional sales skills, enhancing salon revenue through strategic upselling.
Overview
4
4
years of professional experience
Work History
Assistant Hairstylist
Indie Mane North/ Downtown
02.2024 - Current
- Assisted hair stylists with colorwork by applying base colors and toners.
- Consult with my own clients to have a clear understanding on end goal
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered phone calls to provide information and schedule new appointments.
- cut and shaped hair and hair based on customer preference.
- Studied advanced techniques to develop proficiency and better serve customers.
Server
Denny's Restaurant
04.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Hairstylist
Trendsetters Design
09.2022 - 02.2024
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Educated customers on products to maximize benefits.
- Distributed business cards outside of salon to generate new business.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Used social media platforms to promote salon and services.
Hair Salon Assistant
Trendsetters Design
02.2022 - 10.2022
- Offered exceptional service and support to walk-in and scheduled customers.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Styled hair, makeup and nails for customers for special events and occasions.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
Cosmetology -
Empire Beauty School
Indianapolis, IN09-2022
Skills
- Hair extensions
- Sales and upselling
- Customer focused
- Appointment scheduling
- Continuing education
- Salon maintenance
- Excellent sales skills
- Social media promotion
- Trained in hair coloring
- Color application
- Building client relationships
- Shampooing hair
Timeline
Assistant Hairstylist
Indie Mane North/ Downtown
02.2024 - Current
Hairstylist
Trendsetters Design
09.2022 - 02.2024
Hair Salon Assistant
Trendsetters Design
02.2022 - 10.2022
Server
Denny's Restaurant
04.2021 - Current
Cosmetology -
Empire Beauty School
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