Summary
Overview
Work History
Education
Skills
Timeline
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Madison Baker

Bourbonnais,IL

Summary

Student at Olivet Nazarene university studying Social Work. Very detail oriented, organized, and reliable. Great communication skills, enthusiastic, energetic, self-motivated and have a strong work ethic. Committed to providing excellent customer service to all.

Overview

9
9
years of professional experience

Work History

Custodian

Olivet Nazarene University
Bourbonnais, IL
01.2019 - Current
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Maintained Benner Library for the benefit of the students

Sales Associate

Lawnscape Garden Center
Angola, IN
05.2018 - 08.2018
  • Assisted customers with selection of products and services.
  • Met incoming customers and provided immediate assistance.
  • Provided customers with thorough information on product care and use.
  • Promoted product quality, value and style to Influence customer buying decisions.
  • Communicated effectively with customers and staff members by using great interpersonal skills and speaking clearly.

Activities- Customer Service

Pokagon State Park
Angola, IN
05.2016 - 12.2018
  • Completed purchases with cash, credit and debit payment methods.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
  • Handled all situations with ease and remained calm, even when interacting with difficult or irate individuals.
  • Answered incoming telephone calls with professionalism to provide information about products, services, store hours, policies and promotions.

Waitress

Bob Evans
Angola, IN
11.2016 - 02.2017
  • Arranged each place setting attractively with correct dishes, silverware, wine and water glasses and verified all items were clean and free from water spots and chips.
  • Stocked server areas with supplies before, during and after shifts to maintain excellent functionality while serving.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.

Education

Bachelor of Social Work - Social Work

Olivet Nazarene University
Bourbonnais, IL
2021

Skills

  • Superior communication skills
  • Organized
  • Detail oriented
  • Can work well independently or with others
  • Friendly
  • Flexible with schedule
  • Strong work ethic

Timeline

Custodian

Olivet Nazarene University
01.2019 - Current

Sales Associate

Lawnscape Garden Center
05.2018 - 08.2018

Waitress

Bob Evans
11.2016 - 02.2017

Activities- Customer Service

Pokagon State Park
05.2016 - 12.2018

Bachelor of Social Work - Social Work

Olivet Nazarene University

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Madison Baker