Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Madison Beaman

Roanoke,VA

Summary

Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Office Manager

Main Heating And Air Conditioning
06.2020 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained, and updated filing systems for paper and electronic documents.
  • Managed office operations while scheduling appointments for department managers.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed over 20 calls from customers daily.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Library Assistant

Virginia Western Community College- Brown Library
08.2022 - 08.2023
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.
  • Educated library patrons about policies for checking out materials and using resources.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.

Teaching Assistant

Roanoke Valley Montessori School
09.2019 - 03.2020
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Maintained safety and security by overseeing students in recess environments.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Managed 20 students in classroom environment.

Hostess

The Famous Toastery
08.2018 - 08.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Supported needs of 15- person wait staff who attended to specific needs of countless customers with social relevancy and intentionality

Assembler

Roanoke Custom Products
12.2017 - 08.2018
    • Assembled components with minimal supervision, exceeding expected project milestones.
    • Completed durable assemblies and subassemblies with hand and power tools.
    • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
    • Collaborated with team members to improve production processes and maintain quality standards.
    • Followed safety protocols to maintain safe working environment.

Kidzone Staff

Green Ridge Recreation Center
03.2017 - 09.2017
  • Supervised free play and other activities to keep children safe.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Managed 10 children in childcare setting.

Hostess

Mellow Mushroom
10.2016 - 01.2017
    • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
    • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
    • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Bachelor of Arts - Art History

Hollins University
Roanoke, VA
05.2025

Associate of Science - Education Specialization

Virginia Western Community College
Roanoke, VA
08.2023

High School Diploma -

William Byrd High School
Vinton, VA
06.2016

Skills

  • Customer Service
  • Clear Oral/Written Communication
  • Invoicing and Billing
  • Scheduling
  • Material Shelving
  • Patron Registration
  • Processes and Procedures
  • Literary Knowledge
  • Special Education Support
  • Differentiated Instruction
  • Office Management
  • Behavior Modeling

Additional Information


Volunteer/Intern Work


Westside Elementary School

Spring 2023

5th Grade Classroom


Virginia Cooperative Extension, 4-H, Virginia Tech

Summer of 2013-2014

Teen Counselor

Timeline

Library Assistant

Virginia Western Community College- Brown Library
08.2022 - 08.2023

Office Manager

Main Heating And Air Conditioning
06.2020 - Current

Teaching Assistant

Roanoke Valley Montessori School
09.2019 - 03.2020

Hostess

The Famous Toastery
08.2018 - 08.2019

Assembler

Roanoke Custom Products
12.2017 - 08.2018

Kidzone Staff

Green Ridge Recreation Center
03.2017 - 09.2017

Hostess

Mellow Mushroom
10.2016 - 01.2017

Bachelor of Arts - Art History

Hollins University

Associate of Science - Education Specialization

Virginia Western Community College

High School Diploma -

William Byrd High School

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