Patient Processor/Medical Assistant
The Orthopedic Group, Mobile AL
03.2022 - Current
- Conducted patient intake interviews, recording and documenting relevant information.
- Performed various administrative tasks by filing, copying, and faxing documents.
- Organized paperwork, such as charts and reports, for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Completed administrative patient intakes with case histories, insurance information, and mandated forms.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked the patient's insurance, demographic information, and health history to keep the information current.
- Scheduled patient appointments in the respective doctors' calendars.
- Helped patients complete necessary medical forms and documentation.
- Obtained payments from patients, and scanned identification and insurance cards.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by the physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms, and allergies.
- Returned patients' phone calls in a timely fashion.