Summary
Overview
Work History
Education
Skills
Extras
Timeline
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Madison Bell

Tulsa

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

3
3
years of professional experience

Work History

Retail Associate

Dicks house of sport
10.2024 - 03.2026

Cashier

  • Delivered excellent customer service by greeting customers and ensuring efficient checkout experiences.
  • Engaged with customers to answer questions and provide product information.
  • Promoted store credit cards and product protection plans in alignment with company goals.
  • Maintained store presentation by restocking beverages, snacks, and greeting cards.

Apparel Associate

  • Maintained organized and visually appealing sales floor by adjusting fixtures and H-frames throughout the day.
  • Processed truck shipments, including unloading, unpacking, and merchandising new inventory.
  • Replenished merchandise to ensure product availability and optimal floor presentation.
  • Managed fitting room operations by maintaining cleanliness and organizing returned merchandise.

Footwear Associate

  • Assisted customers in selecting appropriate footwear based on size, comfort, and athletic performance needs.
  • Demonstrated product knowledge to recommend shoes tailored to specific sports and activities.
  • Organized and backstock inventory during truck deliveries to support efficient stock management.

Team Sports Associate

  • Maintained the cleats department by ensuring merchandise was fully stocked, organized, and properly displayed.
  • Operated and supervised HitTrax systems for baseball and softball training sessions.
  • Supported athletes by recommending appropriate sports equipment and gear based on individual needs.

Shift leader

Tropical Smoothie Cafe
06.2023 - 09.2024

Training

  • Trained and onboarded new hires across multiple café operations, including smoothie preparation, food service, and preparation areas.
  • Provided guidance on workflow efficiency, cleanliness standards, and customer service expectations.
  • Supported team members in learning procedures to ensure smooth daily operations.

Smoothie Line

  • Prepared smoothies in a fast-paced environment while maintaining accuracy and quality standards.
  • Ensured workstations remained clean, organized, and fully stocked throughout shifts.
  • Properly cleaned and maintained equipment, including blenders, in compliance with sanitation standards.

Drive-Thru

  • Delivered excellent customer service by greeting customers and accurately taking orders.
  • Managed multiple order channels simultaneously, balancing drive-thru and lobby orders efficiently.
  • Maintained speed and accuracy during high-volume service periods.

Food Line

  • Prepared food items in a fast-paced environment while adhering to safety and cleanliness standards.
  • Maintained kitchen cleanliness through sweeping, mopping, and dishwashing duties.
  • Supported team productivity by ensuring work areas remained organized and operational.

Float

  • Assisted various stations as needed to support overall café operations.
  • Monitored workflow to ensure efficiency and smooth service.
  • Addressed operational issues promptly to maintain high service standards.

Cashier

Aerie
03.2023 - 05.2024
  • Accurately processed cash and electronic transactions while maintaining a high standard of customer service.
  • Effectively communicated store rewards programs and credit card opportunities to customers.
  • Thrived in a fast-paced retail environment while maintaining efficiency, accuracy, and professionalism.
  • Organized, folded, and maintained apparel displays to ensure a clean and visually appealing sales floor.
  • Assisted customers by answering questions, providing product information, and ensuring a positive shopping experience.
  • Promoted current store promotions and sales to customers to increase product awareness and support store sales goals.

Education

High School Diploma -

Union High School
Tulsa, OK
05-2025

BBA - Finance And Economics

University of Oklahoma
Norman, OK
05-2029

Skills

  • Diligent worker
  • Merchandise display
  • Hospitality and accommodation
  • Sales promotion
  • Customer engagement
  • Cash handling accuracy
  • Reliability

Extras

  • National Honor society
  • Union Varsity Pom
  • Union Varsity Track manager
  • BPA officer
  • 5/6 grade dance coach
  • 3/4 grade dance coach

Timeline

Retail Associate

Dicks house of sport
10.2024 - 03.2026

Shift leader

Tropical Smoothie Cafe
06.2023 - 09.2024

Cashier

Aerie
03.2023 - 05.2024

High School Diploma -

Union High School

BBA - Finance And Economics

University of Oklahoma
Madison Bell