Madison Bell

Cashier

• Delivered excellent customer service by greeting customers and ensuring efficient checkout experiences.
• Engaged with customers to answer questions and provide product information.
• Promoted store credit cards and product protection plans in alignment with company goals.
• Maintained store presentation by restocking beverages, snacks, and greeting cards.

Apparel Associate

• Maintained organized and visually appealing sales floor by adjusting fixtures and H-frames throughout the day.
• Processed truck shipments, including unloading, unpacking, and merchandising new inventory.
• Replenished merchandise to ensure product availability and optimal floor presentation.
• Managed fitting room operations by maintaining cleanliness and organizing returned merchandise.

Footwear Associate

• Assisted customers in selecting appropriate footwear based on size, comfort, and athletic performance needs.
• Demonstrated product knowledge to recommend shoes tailored to specific sports and activities.
• Organized and backstock inventory during truck deliveries to support efficient stock management.

Team Sports Associate

• Maintained the cleats department by ensuring merchandise was fully stocked, organized, and properly displayed.
• Operated and supervised HitTrax systems for baseball and softball training sessions.
• Supported athletes by recommending appropriate sports equipment and gear based on individual needs.

Training

• Trained and onboarded new hires across multiple café operations, including smoothie preparation, food service, and preparation areas.
• Provided guidance on workflow efficiency, cleanliness standards, and customer service expectations.
• Supported team members in learning procedures to ensure smooth daily operations.

Smoothie Line

• Prepared smoothies in a fast-paced environment while maintaining accuracy and quality standards.
• Ensured workstations remained clean, organized, and fully stocked throughout shifts.
• Properly cleaned and maintained equipment, including blenders, in compliance with sanitation standards.

Drive-Thru

• Delivered excellent customer service by greeting customers and accurately taking orders.
• Managed multiple order channels simultaneously, balancing drive-thru and lobby orders efficiently.
• Maintained speed and accuracy during high-volume service periods.

Food Line

• Prepared food items in a fast-paced environment while adhering to safety and cleanliness standards.
• Maintained kitchen cleanliness through sweeping, mopping, and dishwashing duties.
• Supported team productivity by ensuring work areas remained organized and operational.

Float

• Assisted various stations as needed to support overall café operations.
• Monitored workflow to ensure efficiency and smooth service.
• Addressed operational issues promptly to maintain high service standards.

• Accurately processed cash and electronic transactions while maintaining a high standard of customer service.
• Effectively communicated store rewards programs and credit card opportunities to customers.
• Thrived in a fast-paced retail environment while maintaining efficiency, accuracy, and professionalism.
• Organized, folded, and maintained apparel displays to ensure a clean and visually appealing sales floor.
• Assisted customers by answering questions, providing product information, and ensuring a positive shopping experience.
• Promoted current store promotions and sales to customers to increase product awareness and support store sales goals.