Madison Beltz
Fort Worth,TX
Summary
Optometric Technician with 10 years of experience delivering high level of customer service and patient centered care. Assumes active role in patient visits by taking patient vitals and documenting medical history. Assists optometrist with additional testing and contact lenses sales and ordering to support vision needs for patients of all ages.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Optometrist Assistant
Kirkwood Eye Center
06.2012 - 03.2023
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Collaborated with optometry staff to reach individual and team goals.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
No Degree -
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Northwest High School
Justin, TX05.2011
Skills
- EHR Updating
- Patient Observation
- Business Correspondence
- Monitor Patients
- Report Preparation
- HIPAA Guidelines
- Multi-Line Telephone System Operation
- Customer Education
- Exam Prep
- Diagnostic Evaluation
- Sterilize Instruments
- Compassionate Care
Certification
- Certified Paraoptometric Assistant (CPOA)
- National Contact Lens Examiner (NCLE) certified
Timeline
Optometrist Assistant
Kirkwood Eye Center
06.2012 - 03.2023
No Degree -
Tarrant County College District
High School Diploma -
Northwest High School
- Certified Paraoptometric Assistant (CPOA)
- National Contact Lens Examiner (NCLE) certified
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