Madison Bibb
Summary
Dynamic professional with experience at Design Dental Group, excelling in front desk operations and customer service. Proven ability to manage scheduling and maintain accurate records while fostering positive patient interactions. Skilled in time management and effective communication, ensuring seamless office flow and enhanced client satisfaction.
Overview
1
1
year of professional experience
Work History
Cheer Camp Counselor
St. John's School
06.2025 - Current
- Counseled girls in grades K-5 at cheer camp.
- Instructed cheers, routines, jumps, and dances, culminating in a performance that showcased camper progress.
- Supervised daily activities for campers to ensure safety and engagement.
- Administered first aid support to maintain camper well-being.
- Communicated effectively with parents regarding camper progress and daily events.
- Developed trusting relationships with campers, helping them feel secure and supported in a new environment.
- Cultivated confidence and self-esteem in campers through ongoing mentorship and positive reinforcement.
Receptionist
Design Dental Group
Houston
05.2025 - Current
- Greeted patients warmly and managed front desk operations daily.
- Answered phone calls and addressed patient inquiries promptly.
- Scheduled appointments using practice management software efficiently.
- Coordinated patient flow to enhance service delivery and minimize wait times.
- Assisted dental staff with administrative tasks.
- Delivered exceptional customer service to enhance patient satisfaction and foster positive interactions.
- Updated and recorded customer or client information to maintain accounts.
Travel Agent Assistant
Fora Travel
Houston
01.2026 - 04.2026
- Researched destinations and provided tailored travel recommendations to enhance client satisfaction.
- Planned travel itineraries and accommodations for clients, ensuring personalized experiences.
- Communicated with clients to address inquiries and provide support throughout trips.
- Processed travel documents including tickets, visas, and insurance policies.
- Compiled and analyzed customer feedback surveys to assess and improve service quality.
Law Intern
Cantrell and Cantrell
06.2025 - 06.2025
- Worked at Cantrell and Cantrell, a tax law firm.
- Reviewed and analyzed legal documents to identify potential issues.
- Participated in internal discussions regarding strategy development for various cases.
- Assisted in organizing client files and faxing documents during client meetings.
- Attended client meetings to take notes and provide feedback to the attorney handling the case.
Education
BBA - Finance
Washington University in St Louis
St. Louis, MO05-2030
High School Diploma -
ST. JOHN'S SCHOOL
Houston, TX05-2026
Skills
- Front desk operations
- Customer service
- Scheduling appointments
- Phone etiquette
- Telephone skills
- Verbal and written communication
- Office coordination
- File management
- Spreadsheet tracking
- Time management
- Organizing
- Basic accounting
- Positive and professional
Awards
- NCL Yellow Rosebud Award, 10/2022
- The President's Volunteer Service Award, 10/2022
- Scholastic National Writing Competition - Gold Key, 11/2023
- Scholastic National Writing Competition - Silver Key, 10/2022
- Scholastic National Writing Competition - Honorable Mention, 10/2022
- St. John's School Maverick Award, 10/2022
- African American National Recognition, 10/2022
- Jack and Jill Most Outstanding Teen, 11/2023
- National Spanish Exam - Honorable Mention, 11/2023
Volunteer Experience
- Tuts - The River, Volunteer Counselor
- Leukemia Lymphoma Society - Student Visionaries of The Year Campaign
- Baker at Agape Development
Languages
Conversational Spanish
Summer Experiences
- Duke Pre-College, Durham, NC, Summer 2024, Participated in a two-week course called Social Psychology and Law.
- Jack and Jill Teen Conference, Summer 2023, 2024, Participated in the South Central Region Teen Conference.
- Yale Young Global Scholars, Summer 2025, Studied Politics, Law, and Economics.
- Texas Girls State, Summer 2025, Nominated by faculty at St. John's to attend Girls' State.
Timeline
Travel Agent Assistant
Fora Travel
01.2026 - 04.2026
Cheer Camp Counselor
St. John's School
06.2025 - Current
Law Intern
Cantrell and Cantrell
06.2025 - 06.2025
Receptionist
Design Dental Group
05.2025 - Current
BBA - Finance
Washington University in St Louis
High School Diploma -
ST. JOHN'S SCHOOL