Reliable professional recognized for exceptional punctuality and commitment to customer service excellence. Demonstrates strong adaptability and a willingness to learn, contributing effectively to team objectives. Possesses superior communication, multitasking, and prioritization skills, ensuring efficient task completion. Brings extensive experience with a focus on safety and quality in all responsibilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
Johnson's Crossing Fire department
Hanceville, Alabama
03.2025 - Current
Communicated with other members of the team to coordinate activities at a scene.
Participated in regular drills and training sessions to keep skills up-to-date.
Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
Maintained records of incident reports, vehicle maintenance logs and call logs.
Responded quickly to emergency calls, providing medical aid where necessary.
Coordinated efforts between multiple emergency response teams during major incidents.
Held nozzles and directed streams of fog, chemicals or water to combat fires.
Lifeguard Supervisor
Cullman Wellness and Aquatics Center
Cullman , Alabama
04.2019 - Current
Supervised a team of 10+ lifeguards during each shift, ensuring proper coverage at all times.
Developed and implemented safety policies and procedures for the aquatic facility.
Ensured the safety of patrons by enforcing pool rules and responding promptly to emergency situations.
Conducted daily inspections of pool equipment, making necessary repairs or replacements as needed.
Maintained accurate records of incidents including accident reports, log books and incident reports.
Collaborated with management to create strategies for increasing revenue from special events hosted at the facility.
Organized and led in-service trainings on water safety topics such as CPR and AED certification courses.
Provided excellent customer service by addressing patron complaints or concerns in a timely manner.
Established positive relationships with vendors who provided services related to the aquatic facility.