Madison Boralsky
Seaside Park,NJ
Summary
Dedicated and versatile professional with experience in large-scale dining establishments who has honed skills by ensuring customer satisfaction. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with a diverse menu of memorized drink recipes. Motivated team player committed to delivering success in every endeavor.
Overview
7
7
years of professional experience
Work History
Bartender/Server
The Phyrst
08.2023 - Current
- Serves high customer volumes during special events, nights, and weekends.
- Performs opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
- Maintains cleanliness and organization of the bar area, including restocking supplies, cleaning behind the bar, and mopping the floors.
- Increases customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Follows alcohol awareness procedures for preventing excessive guest intoxication.
- Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assists in training new hires, providing guidance on restaurant standards and best practices.
- Shares knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Senior Cashier
Chester Meat Market
12.2016 - Current
- Trains new team members into junior cashiers.
- Manages and coaches junior staff in the seafood department.
- Collaborates with store owner to champion new opportunities for the market.
- Successfully manages customer complaints and follows through on requests and orders.
- Ensures shop floor is maintained and all merchandise is always stocked and displayed neatly.
- Executes all transactions on the cash register, including balancing the cash drawer and managing credit card machines.
Education
Bachelor of Science - Biobehavioral Health
The Pennsylvania State University
State College, PA12.2023
Skills
- Strong multitasking
- Customer Service
- Clear and effective communication
- Complex Problem-Solving
Timeline
Bartender/Server
The Phyrst
08.2023 - Current
Senior Cashier
Chester Meat Market
12.2016 - Current
Bachelor of Science - Biobehavioral Health
The Pennsylvania State University
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