Madison Borovansky
Rogers,MN
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Brightstar Healthcare
05.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
CNA/Medical Receptionist
Guardian Angels Senior Services
09.2020 - 03.2024
- Delivered compassionate care to patients suffering from acute conditions and injuries
- Ensure patients comfort during bed rest and transport
- Monitored patients vitals, blood pressure, pulse and oxygen saturation
- Ensured the safe transfer of patients from beds to wheelchairs, changed dressings, monitored wounds for signs of infection
- Made sure I kept up with the hygiene standard and sanitation regulations for disease prevention including sanitizing surfaces, wearing PPE and safe handling of hazardous materials
- Typed documentation for nursing teams on patients symptoms and current conditions
- Made sure I kept there documentation up to date daily and recorded their meals, vitals, body function, pain level, and hygiene routines
- Answered phones promptly and professionally, scheduled patient appointments, updated family members on their loved one's condition daily, collected insurance co-pays.
Education
High School Graduate -
Connections Academy
07.2023
Certifications -
American Heart Association
11.2020
Certifications -
Anoka Technical College
2020
Skills
- Strong Communication
- Patient Centered Care
- Project Management
- Detailed Organization
- Medical office administration
- Medical terminology knowledge
- Attention to Detail
- Case Management
- Maintaining privacy
- Medical Records Management
- Electronic Charting
Certification
- Certified Nursing Assistant
- Cardiopulmonary Resuscitation
- Basic Life Support
- Life insurance producer
Timeline
Certified Nursing Assistant
Brightstar Healthcare
05.2024 - Current
CNA/Medical Receptionist
Guardian Angels Senior Services
09.2020 - 03.2024
High School Graduate -
Connections Academy
Certifications -
American Heart Association
Certifications -
Anoka Technical College