Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Bourgeois

New Braunfels,TX

Summary

Compassionate Treatment Coordinator recognized for exceptional productivity and efficient task execution. Specialized in patient communication, treatment planning, and insurance coordination. Proven ability to empathize, solve problems, and collaborate effectively to enhance patient care and streamline clinic operations.

Overview

6
6
years of professional experience

Work History

Receptionist

Fast Pace Urgent Care
Sulphur, LA
01.2021 - 02.2022
  • Scheduled and confirmed appointments efficiently to optimize daily operations.
  • Answered and directed incoming calls using multi-line telephone system for seamless communication.
  • Delivered administrative support by organizing documents, making copies, and rearranging schedules.
  • Sorted incoming mail daily and ensured proper distribution to designated personnel.
  • Processed payments accurately, providing customers with receipts and correct change.
  • Welcomed patrons at front desk and facilitated check-in process through friendly engagement.
  • Prepared daily shift close reports while balancing cash register to reflect accurate transactions.
  • Reviewed and enforced safety, health, and sanitation processes to promote secure environment.

Daycare Assistant Teacher

Wee Wisdom Preschool II
Sulphur, LA
01.2019 - 03.2020
  • Implemented hands-on, play-based strategies using games and crafts for experiential learning.
  • Taught foundational skills including colors, shapes, and letters to children.
  • Supervised circle time, free play, outdoor activities, and developmental learning sessions.
  • Maintained daily records of individual activities, behaviors, meals, and naps for each child.
  • Observed children for signs of illness, emotional disturbances, and learning challenges.
  • Secured premises to ensure safety for all children during activities.
  • Organized and restocked toys and supplies to meet children's needs effectively.
  • Met with parents to discuss students' progress and improvement areas.

Treatment Coordinator

Gossett Implant and Oral Surgery
New Braunfels, TX
07.2023 - Current
  • Scheduled and confirmed patient appointments and consultations to optimize office efficiency.
  • Managed front office functions, including customer service, billing, and appointment scheduling.
  • Collaborated with multi-disciplinary staff to enhance patient care and response times.
  • Verified patient insurance coverage prior to treatments to ensure seamless service delivery.
  • Processed payments from patients and arranged payment schedules effectively.
  • Transmitted medical records and correspondence via mail, email, or fax for timely communication.
  • Reviewed patient charts before visits to confirm accuracy of documentation.
  • Greeted incoming patients and assisted with paperwork completion to improve experience.

Education

High School Diploma -

Sulphur High School
Sulphur, LA
05.2019

Some College (No Degree) - Psychology

McNeese State University
Lake Charles, LA

Skills

  • Dependable and trustworthy
  • Multi-line telephone management
  • Multitasking and prioritization
  • Technology proficiency
  • Appointment coordination
  • Insurance verification and billing
  • Problem solving strategies
  • Treatment planning expertise
  • Office administration skills
  • HIPAA compliance knowledge
  • Friendly demeanor and approachability
  • BLS certification

Timeline

Treatment Coordinator

Gossett Implant and Oral Surgery
07.2023 - Current

Receptionist

Fast Pace Urgent Care
01.2021 - 02.2022

Daycare Assistant Teacher

Wee Wisdom Preschool II
01.2019 - 03.2020

High School Diploma -

Sulphur High School

Some College (No Degree) - Psychology

McNeese State University

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