Summary
Overview
Work History
Education
Skills
Affiliations
References
Work Availability
Additional Information
Timeline
Hi, I’m

Madison Bowens

Court Specialist
Blaine,TN
If there is any one secret to success, it lies in the ability to get the other person's point of view and see things from their angle as well as your own.
Henry Ford
Madison Bowens

Summary

An ambitious worker with a hand in all trades, bringing a variety of skills and an eagerness to learn more. Incredibly detail-oriented and organized while exhibiting amazing interpersonal skills and conflict resolution all while retaining a professional and positive demeanor.

Overview

3
years of professional experience

Work History

Veritas HHS
Knoxville, TN

Court and Order Entry Specialist
07.2023 - Current

Job overview

  • Provided administrative support to the court staff by preparing and filing legal documents.
  • Organized and maintained a large database of records, including case files, court dockets, and other related materials.
  • Coordinated with attorneys, judges, clerks of court, and other personnel to ensure smooth running of court proceedings.
  • Assisted in data entry for all incoming cases into the computer system.
  • Assembled paperwork and relevant files and briefs for use by judges at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Attended required meetings and conferences as well as training sessions to develop and maintain an understanding of current conventions and laws.
  • Wrote error-free and professional correspondence on behalf of the court system.
  • Verified the accuracy of case information entered into the computer system prior to hearings or trials.
  • Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
  • Conducted research to locate missing persons, witnesses, or defendants.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials, and judgments, and closing cases when complete.
  • Used a variety of applications including TCSES, TCSES 2.0, AMVR, Vasion, and a variety of jail sites to keep records and help find defendants for court.
  • Contacted a variety of businesses, apartment managers, jails, and parole officers to help locate and serve defendants for court.
  • Used different communication platforms such as Teams and Outlook to collaborate and ensure proper communication with colleagues.
  • Kept a proper record of all court orders and tracked my work by using programs such as EXCEL.
  • Ensured a friendly and professional demeanor while contacting defendants and respondents to acquire the proper information.

Pizza Plus Inc
Blaine, TN

Manager in Training
03.2021 - Current

Job overview

  • Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
  • Implemented effective change management techniques when introducing new products or services.
  • Ensured compliance with all applicable laws regarding labor relations and safety regulations.
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Delegating employee assignments, monitoring, progress and evaluated performance.
  • Organized resources and minimized waste to protect company interests.
  • Shadowed managers to gain an understanding of organizational expectations and management techniques.
  • Learned company processes, procedures, and employee role functions.
  • Resolved customer issues efficiently to build loyalty.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Maintained inventories through spot checks, completed, physical inventory and reordering.
  • Resolved client issues by delivering excellent customer service and maintaining a positive attitude.
  • Acquired business and management skills through various resources to update proficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Provided communication between different stores in terms of transferring employees, products, and paperwork.
  • Used a variety of applications such as Google Docs, and Word to make new documents for the business to improve the quality of work.
  • Maintaining the cleanliness of the business and ensuring the quality of food being served to the business.

Education

Grainger High School
Rutledge, TN

High School Diploma
05.2022

Skills

  • Data Entry Skills
  • Attention to Detail
  • Inventory Oversight and Adjustment
  • Filing and Recordkeeping
  • Problem-Solving
  • Customer Service
  • Documentation and Reporting
  • Work Prioritization
  • Cost Calculation
  • Verbal and Written Communication
  • Dependable and Responsible
  • Issue Resolution
  • Product Inspection
  • Phone and Email Etiquette
  • Quality Assurance
  • Quality Inspection
  • Relationship Building
  • Contract Preparation
  • Recordkeeping Skills
  • Usage of a variety of programs such as EXCEL, Word, Google Docs, Outlook, and Teams
  • Work well in a fast-paced environment and able to make quick decisive decisions while under stress
  • A drive to learn and gain a better understanding to improve my work
  • Time management
  • Information Collection
  • Child development
  • Childcare
  • Child Supervision
  • Ability to empathise
  • Open minded
  • Clear spoken
  • Experience seeking
  • Outgoing
  • Career driven
  • Negotiation
  • Active Listening
  • Analytical and Critical Thinking

Affiliations

  • Hiking
  • Personal fitness
  • Fashion
  • Cooking
  • Reading
  • Piano

References

References available upon request.

Availability
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Additional Information

I am very experienced with childcare and child tutoring! During my free time, I often babysit children ranging from newborns to the age of seven. This consisted of cleaning up after the children, preparing meals for them, catering to their emotional and entertainment needs, and often providing enrichment for all ages. During my high school years, I was also a peer tutor for students with disabilities. Apart from teaching students, I would also spend time entertaining and playing with them! I am very interested in working with children and my main goal in life is to become a school teacher!

Timeline

Court and Order Entry Specialist

Veritas HHS
07.2023 - Current

Manager in Training

Pizza Plus Inc
03.2021 - Current

Grainger High School

High School Diploma

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Madison BowensCourt Specialist