Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Bowman

Louisville,KY

Summary

Professional supervisor seeking an admin buyer position with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

8
8
years of professional experience

Work History

Supervisor

Ups
03.2022 - Current
  • Trained new employees on company policies, procedures and work ethics.
  • Ensured that safety protocols were followed at all times by all employees.
  • Assessed employees performance on a regular basis, providing feedback and coaching as necessary to improve results.
  • Conducted employee evaluations and documented overall progress.
  • Conducted disciplinary action when needed in accordance with company policy.
  • Monitored package flow to ensure all packages were loaded in a timely manner.
  • Monitored pull times to ensure all containers were closed out in a timely manner to avoid load delays.
  • Ensured that all packages were loaded onto trucks safely and securely.
  • Communicated with supervisors from other areas on where help was needed and provided them with employees to help.
  • Implemented new strategies for optimizing workflow in order to help production.

Server

Olive Garden
01.2025 - 04.2025
  • Greet guests in a friendly, timely manner and provide exceptional customer service throughout their dining experience.
  • Take accurate food and drink orders and properly enter them in the POS system efficiently.
  • Serve meals and drinks in accordance with restaurant standards and guest requests.
  • Monitor tables and anticipate guest needs to ensure satisfaction.
  • Handle guest concerns or complaints professionally, escalating to management when necessary.
  • Comply with all food safety and sanitation regulations.

Package Handler

Ups
10.2018 - 03.2022
  • Loaded and unloaded packages from trucks and containers.
  • Followed all safety regulations and procedures when handling packages.
  • Efficiently handled large volumes of packages within established time frames.
  • Adapted quickly to changes in workflow as needed while meeting production goals.
  • Proficiently loaded packages into trucks and containers in a safely manner.
  • Handled multiple tasks simultaneously with professionalism and efficiency.
  • Reported damaged products and workplace incidents to supervisors. Accurately followed instructions from supervisors.

Tanning consultant

Sun Tan City
04.2017 - 01.2019
  • Resolved any complaints from customers promptly using effective problem solving skills.
  • Performed point-of-sale functions to process customer payments.
  • Educated clients on tanning and explained ways to avoid overexposure and burns.
  • Implemented promotional activities such as discounts or special offers to attract new business.
  • Engaged with clients by building good relationships and understanding and meeting needs.
  • Assisted in training new employees on policies, procedures, and customer service standards.
  • Promoted membership sales quota by advocating for and encouraging tanning services.

Education

High School -

Southern High School
05.2016

Skills

  • Leader
  • Communication
  • Team player
  • Organization
  • Problem Solving
  • Training and mentoring
  • Goal oriented
  • Decision-making

Timeline

Server

Olive Garden
01.2025 - 04.2025

Supervisor

Ups
03.2022 - Current

Package Handler

Ups
10.2018 - 03.2022

Tanning consultant

Sun Tan City
04.2017 - 01.2019

High School -

Southern High School

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