Madison Bradley
Gilbert,United States
Summary
Sales professional with a proven track record in enhancing customer satisfaction and streamlining operations. Expertise in vendor relationship management and problem-solving fosters exceptional service delivery, driving sales growth. Adaptable and organized, consistently elevates team performance and operational efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Berry Divine
Gilbert, AZ
03.2022 - Current
- Ensured effective communication with supervisors and coworkers to facilitate smooth store operations.
- Educated newly hired personnel in necessary job responsibilities and methods.
- Executed regular cleaning protocols for high-touch areas, maintaining strict hygiene standards.
- Consistently welcomed visitors to ensure a positive ordering environment.
- Validated all end-of-shift transactions.
- Assisted other team members when needed in order to ensure efficient operations.
- Performed routine maintenance on the equipment.
- Proactively resolved customer complaints with professionalism.
- Ensured exceptional service in fast-paced environments.
- Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
- Communicated effectively with coworkers regarding daily tasks and upcoming events.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Retail Sales Associate
Kactus Jock
Scottsdale, United States
10.2022 - 03.2023
- Answered customer questions about products, helped locate merchandise, and promoted key items.
- Handled concerns and ensured customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Engaged in a friendly conversation with the customer to better uncover individual needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Initiated friendly conversation with customers to determine level of assistance required.
Assistant to the Sales Representative
Kristina Bradley
Arizona
11.2020 - 02.2023
- Contributed to handling complex special projects.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained a sound knowledge of the product or service.
- Established and managed critical relationships.
- Organized client meetings, prepared agendas, created presentation materials, and took detailed notes during the meetings.
- Assessed consumer data to discover patterns in customer preferences.
- Managed daily administrative tasks such as scheduling appointments, processing orders, filing documents.
- Ensured accuracy of all invoices before submitting them for payment.
- Identified new business opportunities by researching trends.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified opportunities for cross-selling additional products.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Education
High School -
Campo Verde High School
Gilbert, AZ05.2022
Skills
- Organizational skills
- Stocking and receiving
- Merchandising and handling
- Store Opening and Closing
- Product merchandising
- Returns and Exchanges
- Customer assistance
- Sales monitoring
- Decision-making
- Adaptability and flexibility
- Sales growth
- Vendor relationship management
- Retail operations
- Problem-solving
- Customer service and satisfaction
- Maintaining Clean Work Areas
Timeline
Retail Sales Associate
Kactus Jock
10.2022 - 03.2023
Assistant Manager
Berry Divine
03.2022 - Current
Assistant to the Sales Representative
Kristina Bradley
11.2020 - 02.2023
High School -
Campo Verde High School
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