Madison Briggs

Escrow Assistant

Allegiance Title Company

04.2024 - Current

Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
Obtained documents such as proof of insurance and HOA statements.
Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
Maintained open communication with lenders, brokers and borrowers.
Followed-up on status of releases, policies, and return of recorded documents.
Supported team members in managing their workload, contributing to a more productive work environment.
Maintained organized files for easy access, increasing team efficiency during transaction reviews.
Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
Enhanced client satisfaction by delivering timely and accurate escrow services.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
Facilitated smooth document signing appointments, ensuring clients understood each step of the process.