Madison Brinkman
Orlando
Summary
Team Leader with polished communication skills with guests and fellow coworkers. Sets tone for a positive, educational environment. Strong work ethic and performs well under pressure and in front of crowds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to showing visitors how SeaWorld is changing the lives of animals each and every day.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Captain
Universal Orlando Resort
02.2019 - Current
- Promoted to 'Team Captain' within one year of employment
- Duties included preparing the restaurant for events such as Halloween Horror Nights and Mardi Gras, assisting the staff and management in daily tasks, leading meetings, and catering to guests' needs.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
Server/Runner
Universal Orlando Resort
03.2018 - Current
- Currently a server/runner and occasionally a bartender working for a restaurant at Universal Orlando Resort seasonally.
Biology 2 Teacher Assistant
University of Central Florida
01.2020 - 05.2020
- Duties included helping students understand the material given, creating study strategies that would help the students succeed, and attending lectures to facilitate group learning.
Volunteer
Health Central Hospital at Orlando Health
06.2016 - 01.2018
- Jobs while volunteering included delivering food to patients, working at the front desks, assisting lab technicians, and providing support services to the outpatient rehabilitation center.
- I accumulated over 1000 hours of service in three years.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL05.2022
Skills
- Guest Engagement
- Leadership Development
- Team Leader
- Group and Individual Instruction
- Group Assistance
- Diversity and Inclusion
Certification
I am a certified Veterinary Assistant.
Timeline
Biology 2 Teacher Assistant
University of Central Florida
01.2020 - 05.2020
Team Captain
Universal Orlando Resort
02.2019 - Current
Server/Runner
Universal Orlando Resort
03.2018 - Current
Volunteer
Health Central Hospital at Orlando Health
06.2016 - 01.2018
Bachelor of Science - Health Sciences
University of Central Florida
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