Madison Brown
Grand Prairie,TX
Summary
Experienced professional with a strong background in customer interactions and service solutions. Demonstrates exceptional skills in conflict resolution, communication, and problem-solving, resulting in high levels of customer satisfaction and loyalty. Adept at collaborating with teams and adapting to changing needs, consistently delivering efficient and empathetic service to achieve desired outcomes. Recognized for reliability and a proactive approach to meeting both customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Cashier
Firehouse Subs
12.2023 - 01.2024
- Contributed to a team with roles including working the register, preparing meals and providing customer services.
- Delivered prompt, friendly customer service in a fast-paced environment, ensuring customer satisfaction and repeat business.
- Maintained cleanliness and organization of the dining area, prep stations, and kitchen according to company standards.
Sales Associate
Hollister & Co.
05.2023 - 08.2023
- Worked with many different customers and coworkers from different backgrounds, enhancing satisfaction and ensuring a welcoming shopping experience.
- Maintained knowledge of current promotions and sales strategies to drive revenue and meet daily sales goals.
- Operated POS systems for transactions, returns, and exchanges with accuracy and efficiency.
Social Media Director
Cedar Hill Collegiate High School Student Council
10.2021 - 05.2024
- Provided creative and efficient concepts in a team setting to create new and exciting events for students.
- Applied these ideas into marketable concepts and used digital media to promote events.
- Excelled in leadership for both a team and an extended group of scholars.
Education
Bachelor of Science - Health
University of Houston
Houston, TX05-2026
Associate of Science -
Cedar Valley Community College
Lancaster, TX05.2024
High School Diploma -
Cedar Hill HS Collegiate
Cedar Hill, TX05.2024
Skills
- Collaboration
- Teamwork
- Communication
- Customer Service
- Time Management
- Point-of-Sale System Operation
- Visual Merchandising
- Product Knowledge
Timeline
Cashier
Firehouse Subs
12.2023 - 01.2024
Sales Associate
Hollister & Co.
05.2023 - 08.2023
Social Media Director
Cedar Hill Collegiate High School Student Council
10.2021 - 05.2024
Bachelor of Science - Health
University of Houston
Associate of Science -
Cedar Valley Community College
High School Diploma -
Cedar Hill HS Collegiate
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