Madison Brubaker
Oscoda,MI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Clerk
Gilberts Drug Store
04.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
Office Manager
Mai Tiki Resorts
06.2019 - 11.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Direct Care Worker
Alcona County Commission On Aging
10.2021 - 04.2022
- Remained alert to problems or health issues of clients and competently responded.
- Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Guided patients to restroom to support bladder and bowel relief requirements.
Skills
- Telephone Etiquette
- Prioritization
- Cash Management
- Staff Supervision
- Team Collaboration
- Customer Satisfaction
- Problem-Solving
Timeline
Clerk
Gilberts Drug Store
04.2022 - Current
Direct Care Worker
Alcona County Commission On Aging
10.2021 - 04.2022
Office Manager
Mai Tiki Resorts
06.2019 - 11.2022