Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Burke

Goshen ,VA

Summary

Proven track record in my customer service abilities and a dedication to my work. Many say I am a very prompt person as far as being at work on time managing time in all aspects of my job.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Associate

Anderson Family Pools
05.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.

Housekepper

Kris Helper
04.2021 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.

Waitress/Cook

BG’s 2
04.2021 - 04.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

Advanced Studies Diploma -

Bath County High School
Hot Springs, VA
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus
  • Organization

Certification

American Red Cross: CPR

Timeline

Store Associate

Anderson Family Pools
05.2024 - Current

Housekepper

Kris Helper
04.2021 - Current

Waitress/Cook

BG’s 2
04.2021 - 04.2024

Advanced Studies Diploma -

Bath County High School

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Madison Burke