Summary
Overview
Work History
Education
Skills
Timeline
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Madison Butz

Decatur

Summary

Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the restaurant. Committed to developing a strong working relationship with all members and staff to promote optimal service delivery. Detail-oriented individual experienced in hospitality and customer service. Exceptional problem-solving and multitasking skills, with a demonstrated ability to handle challenging situations. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests. Skilled at efficiently seating guests and taking reservations, as well as managing staff and maintaining a clean and safe dining area.

Overview

8
8
years of professional experience

Work History

Cashier

HEB Grocery Store
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

RESTAURANT HOSTESS

The Clean Plate Kitchen
03.2021 - 08.2021
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Engaged with guests to maximize satisfaction with food and service
  • Monitored restaurant activity to determine seating and dining flow
  • Reviewed work procedures and operational problems, determining ways to improve service
  • Informed guests of food and drink specials, fostering smooth handoff to service staff
  • Processed phone and online orders, keeping food hot and fresh until picked up
  • Escorted guests to proper tables or offered open seating options in bar and patio areas
  • Observed guest needs throughout dining experience, driving high-quality service

ASSISTANT BARN MANAGER

Legacy Farm
03.2017 - 06.2021
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability
  • Monitored environments to ensure maintenance of optimum animal and plant life
  • Collected and recorded animal information, such as weight, size, physical condition, treatments received, medications given, and food intake
  • Instructed students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations
  • Fed and watered animals according to schedules and feeding instructions
  • Answered telephones and scheduled appointments
  • Examined and observed animals to detect signs of illness, disease, and injury
  • Responded to questions from patrons and provided information about animals, such as behavior, habitat, breeding habits, and facility activities
  • Planned and coordinated equipment, human and equine needs for horse shows
  • Placed tack or harnesses on horses to accustom equines to feel of equipment
  • Educated owners and riders on skills to enhance relationships with horses
  • Mixed food, liquid formulas, medications, and food supplements accorded to instructions, prescriptions, and knowledge of animal species
  • Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles, and bridles

Education

BUSINESS IN MARKETING CANDIDATE -

Texas Tech University
05.2025

Skills

  • Cash Handling
  • Customer Service
  • Active Listening
  • Communication
  • Safe Food Handling
  • Cash Register Operations
  • Customer Assistance

Timeline

Cashier

HEB Grocery Store
05.2023 - Current

RESTAURANT HOSTESS

The Clean Plate Kitchen
03.2021 - 08.2021

ASSISTANT BARN MANAGER

Legacy Farm
03.2017 - 06.2021

BUSINESS IN MARKETING CANDIDATE -

Texas Tech University

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Madison Butz