Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Campbell

Mill Spring,NC

Summary

I began in the industry as a summer job at the age of 14 doing mostly section 8 Housing with Liberty Mechanical.

I continued to work every break that I had in school including most weekends.


I have worked in almost any facility you can imagine from Food Processing to Food Packaging.

I have worked in Nuclear Power Pants to hydroelectric dams. I have spent my entire life in pneumatics and HVAC.


In my most recent position I sold 2.4 Million in my first year with a 52% Blended closing rate.

This previous year I matched that with 2.6 Million in sales with a 58% closing rate.


closing rate of market leads is typically around 50% with tech leads at 68-70%


Overview

14
14
years of professional experience
1
1
Certification

Work History

Comfort Consultant

Champion Comfort Experts
02.2021 - Current
  • Increased customer satisfaction by providing personalized comfort solutions tailored to their specific needs.
  • Developed strong relationships with clients, resulting in increased repeat business and referrals.
  • Conducted thorough home evaluations to identify areas for improvement in energy efficiency and comfort.
  • Provided expert recommendations on HVAC equipment, insulation, and other home upgrades for optimal comfort levels.
  • Collaborated with technicians and installation teams to ensure seamless service delivery and customer satisfaction.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Skilled at identifying client pain points, offering tailored solutions that address those concerns effectively.

Residential Manager

KAY Heating And Cooling
03.2018 - 01.2020
  • Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
  • Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
  • Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
  • Enhanced communication with residents'' families through regular updates and open lines of communication.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Coordinated with vendors and suppliers to ensure seamless delivery of materials and equipment for installations.
  • Analyzed project requirements to establish accurate budgets and resource allocations.

Field Technician

Quincy Compressor
04.2016 - 02.2018
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostic
  • Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure
  • Enhanced equipment efficiency by performing regular maintenance checks and implementing necessary repairs.
  • Reduced machine downtime by quickly diagnosing and troubleshooting electrical, mechanical, and pneumatic issues.
  • Conducted thorough inspections of machinery to identify potential issues before they escalated into costly repairs.
  • Assisted in the installation of new industrial equipment, minimizing downtime during transitions.
  • Updated knowledge regularly on industry advancements through training sessions and workshops, staying ahead in technological developments within the field.

Industrial/ Commercial Lead Install

Liberty Mechanical
05.2014 - 01.2016

-Directed a team of 12 for total revamp of the MILLER COORS Facility out of Eden NC.

-Lead a team of 8 on RUGER GUN MANUFACTURING

  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Residential Installation

Air Treatment (Now Blaze Air)
02.2012 - 01.2014
  • Achieved higher student engagement by incorporating hands-on activities and real-world examples into lessons.
  • Improved curriculum quality by collaborating with administrators to identify areas for enhancement and making data-driven adjustments.
  • Delivered comprehensive lesson plans, ensuring students grasped fundamental concepts and achieved learning objectives.
  • Enriched classroom environment by creating diverse and organized spaces that fostered exploration and curiosity.

Lead Install

Paul Stout HVAC
01.2010 - 05.2012
  • Improved customer satisfaction by ensuring timely and accurate installation of equipment.
  • Streamlined installation processes for increased efficiency and reduced project completion times.
  • Enhanced safety standards within the team by conducting regular training sessions on proper techniques and protocols.
  • Managed maintenance activities, supervised staff and inspected equipment.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Maintained detailed documentation of installations, fostering clear communication with clients and team members.

Education

No Degree - Business Administration

University North Carolina Greensboro
Greensboro, NC
01.2016

High School Diploma -

Grimsley High School
Greensboro, NC
03.2012

Skills

  • Sales expertise
  • Problem-solving abilities
  • Conflict resolution
  • Team collaboration
  • Active listening
  • Product knowledge
  • Creative thinking
  • Customer empathy
  • Attention to detail
  • Self-motivation
  • Technical Troubleshooting
  • Recovering and Recycling
  • Refrigeration System Evacuation
  • Variable Speed Drives
  • Package and Split Systems
  • Single Compressor Systems
  • Diagnostic Techniques
  • Commercial Refrigeration Knowledge
  • Electrical and Pneumatic Controls
  • Leak Checks
  • Licensed Refrigeration Technician
  • Customer-Focused
  • Troubleshooting Expertise
  • Chillers
  • Valid [State] Driver's License
  • Dedicated Team Player
  • Duct Sizing and Design
  • Focused on Safety
  • Certified HVAC Technician
  • Industrial Refrigeration Systems
  • Microsoft Office Proficient
  • Blueprint Interpretation
  • Soldering
  • Sheet Metal Work
  • Plumbing Repairs
  • Gas Furnaces
  • Control Systems
  • HVAC Controls
  • Equipment Installation
  • HVAC System Design
  • Load Calculations

Certification

Universal refrigeration

OSHA 40

Timeline

Comfort Consultant

Champion Comfort Experts
02.2021 - Current

Residential Manager

KAY Heating And Cooling
03.2018 - 01.2020

Field Technician

Quincy Compressor
04.2016 - 02.2018

Industrial/ Commercial Lead Install

Liberty Mechanical
05.2014 - 01.2016

Residential Installation

Air Treatment (Now Blaze Air)
02.2012 - 01.2014

Lead Install

Paul Stout HVAC
01.2010 - 05.2012

No Degree - Business Administration

University North Carolina Greensboro

High School Diploma -

Grimsley High School
Madison Campbell