Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Madison Cantin

Alpine ,CA

Summary

A dynamic professional with a proven track record of success at Mads Exotics, I excel in customer service and social media marketing. Leveraging attention to detail and an entrepreneurial spirit, I've driven growth and team success. My background spans diverse roles, underscoring my ability to adapt, lead, and achieve in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Business Owner

Mads Exotics
01.2019 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.

General Office Clerk

Universal Sheet Metal
04.2024 - 05.2024
  • Maintained confidentiality while handling sensitive information across various departments within the organization.
  • Streamlined communication processes by managing correspondence, emails, and phone calls in a timely manner.
  • Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Enhanced office efficiency by organizing and maintaining filing systems for essential documents.
  • Temporary Position.

Animal Caretaker

Children’s Nature Retreat
05.2023 - 09.2023
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
  • Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Documented daily observations of animal behavior, health, and food consumption to support ongoing monitoring efforts by veterinary staff.

HVAC Technician

Hutchison Mechanical
07.2020 - 11.2022
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Worked overtime, holidays and weekends to accommodate company needs.

Data Entry Clerk

Ramona Famous Water
11.2022 - 04.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Created and maintained data entry logs to track data entry activities.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.

Receptionist / Assistant Manager

Massage Envy
01.2021 - 07.2021
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
  • Confirmed appointments, communicated with clients, and updated client records.

Solar Permit Processor

Solar Permitting
10.2020 - 12.2020
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Enhanced team collaboration, sharing best practices for efficient processing techniques.
  • Temporary Position.

Team Member

Del Taco
10.2019 - 10.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

Granite Hills High School
El Cajon, CA
06.2020

Skills

  • Attention to detail
  • Customer service
  • Driven and determined
  • Entrepreneurial personality
  • Team collaboration and leadership
  • Social media marketing
  • Fast learner

Affiliations

Tarantula cribs

Big fat phids

Timeline

General Office Clerk

Universal Sheet Metal
04.2024 - 05.2024

Animal Caretaker

Children’s Nature Retreat
05.2023 - 09.2023

Data Entry Clerk

Ramona Famous Water
11.2022 - 04.2023

Receptionist / Assistant Manager

Massage Envy
01.2021 - 07.2021

Solar Permit Processor

Solar Permitting
10.2020 - 12.2020

HVAC Technician

Hutchison Mechanical
07.2020 - 11.2022

Team Member

Del Taco
10.2019 - 10.2020

Business Owner

Mads Exotics
01.2019 - Current

Granite Hills High School
Madison Cantin