A dynamic professional with a proven track record of success at Mads Exotics, I excel in customer service and social media marketing. Leveraging attention to detail and an entrepreneurial spirit, I've driven growth and team success. My background spans diverse roles, underscoring my ability to adapt, lead, and achieve in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Business Owner
Mads Exotics
01.2019 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
General Office Clerk
Universal Sheet Metal
04.2024 - 05.2024
Maintained confidentiality while handling sensitive information across various departments within the organization.
Streamlined communication processes by managing correspondence, emails, and phone calls in a timely manner.
Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Enhanced office efficiency by organizing and maintaining filing systems for essential documents.
Temporary Position.
Animal Caretaker
Children’s Nature Retreat
05.2023 - 09.2023
Fed and watered animals to provide necessary nutrients and keep pets healthy.
Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Kept animals clean and free of contaminants to promote optimal health.
Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Documented daily observations of animal behavior, health, and food consumption to support ongoing monitoring efforts by veterinary staff.
HVAC Technician
Hutchison Mechanical
07.2020 - 11.2022
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.