Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Carden

Indianapolis,IN

Summary

Developed expertise in health education within community-focused environment, aiming to transition into new field. Proficient in creating and delivering educational programs, with focus on promoting wellness and healthy behaviors. Bringing collaborative approach and effective communication skills to drive positive outcomes in any new role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Authorization Specialist

PT Solutions
11.2024 - Current
  • Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
  • Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
  • Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.

Patient Services Coordinator

PT Solutions
02.2023 - 11.2024
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Promoted a culture of continuous improvement through active participation in staff meetings, trainings, and professional development opportunities.

Pharmacy Technician

CVS Pharmacy
09.2021 - 01.2023
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Bachelor of Science - Health Education And Promotion

Indiana University, Kokomo
Kokomo, IN
01-2022

Skills

  • Medical terminology expertise
  • Claims management
  • Insurance verification
  • Data entry proficiency
  • Effective communication skills
  • Health advocacy
  • Organized and detail oriented
  • HIPAA guidelines
  • Health education
  • Professionalism and ethics

Certification

Certified Health Education Specialist (CHES) - 2025

Timeline

Authorization Specialist

PT Solutions
11.2024 - Current

Patient Services Coordinator

PT Solutions
02.2023 - 11.2024

Pharmacy Technician

CVS Pharmacy
09.2021 - 01.2023

Bachelor of Science - Health Education And Promotion

Indiana University, Kokomo

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Madison Carden