MADISON CAREY
Herriman,UT
Summary
Experienced bar manager/ retail manager looking to transfer skills into the corporate world.
Overview
10
10
years of professional experience
Work History
Bar Manager
Bout Time
West Jordan, Sandy, UT
07.2017 - Current
- Recruit, hire and train staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.
- Increase profits with enhanced inventory oversight and strategic pricing adjustments.
- Reduce labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Strategize to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Determine business needs by acquiring client feedback for process improvements.
- Shrink inventory costs through proactive evaluation and adjustment of vendor relationships.
- Maximize customer service by training staff, overseeing operations and conflict resolution.
- Balance cash register and prepare cashier report at close of business.
- Balance safe for weekly deposits.
- Adhere and stay current on state laws regarding alcoholic beverage services and customer regulations.
- Check ID cards and verified bar guests were of legal age.
- Assist servers with specialty drinks orders by preparing on-demand items without delay.
- Send invoices and daily reports to HR and home office.
- Motivate and encourage employees through implemented new mentoring program.
- Follow all safety requirements for alcohol service and maintain network of available ride services for inebriated customers.
Sales Specialist
Victoria's Secret
Murray, UT
03.2013 - 07.2017
- Monitored sales to ensure great customer service.
- Managed team performance.
- Trained new hires.
- Set sale expectations based on yearly revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special goals for credit card applications, and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Supervisor
Fabletics
Salt Lake City, UT
07.2016 - 01.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Responsible for bank deposits.
- Maintained great customer service through coaching and self assessments.
- Responsible for stocking supply inventory.
- Managed inventory shipments.
- Prepared, calibrated and monitored production levels to achieve targeted goals.
- Appropriately delegated high volumes of work to empower team, build trust and assist with professional development.
- Handled customer complaints and resolved conflicts.
- Identified individual employee's unique work styles and adapted management methods.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT2012
Skills
- Leadership
- Team management/building
- Time management
- Event planning/coordinating
- Data entry
- Microsoft office
- Social perceptiveness
- Employee Performance Evaluations
- Documentation and Recordkeeping
- Labor and Overhead Cost Estimation
- Money Handling
- Recruitment and Hiring
- Inventory Management
- Scheduling Staff
- Menu Pricing and Writing
- Sales and Marketing
- Payroll Administration
- Cost Estimation
Timeline
Bar Manager
Bout Time
07.2017 - Current
Supervisor
Fabletics
07.2016 - 01.2017
Sales Specialist
Victoria's Secret
03.2013 - 07.2017
High School Diploma -
Copper Hills High School
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