MADISON CARR
Brushton,NY
Summary
Competent Phlebotomy Technician with 1 year and a half of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist
Alice Hyde Medical Center
2021.11 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
Waitress
Guiseppe's Pizza
2020.02 - 2021.06
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Chateaugay High School
Chateaugay, NY06.2021
Skills
- Preparing Devices
- Donor Suitability Determination
- Patient History Documentation
- Sharps Disposal
- Health Education
- Biohazard Policy Compliance
- Maintaining Confidentiality
- Patient Identification
- Finger Stick Method
- Secure Biohazards
- Time Management
- Sanitation and Sterilization
- Venipuncture and Capillary Puncture
- Venipuncture
- Supply Requisition and Inventory
- Epic Software
- Heel Sticks
- Computerized Tracking
- Phlebotomy Functions
- Specimen Collection and Storage
- OSHA Regulations
- Infection Control
- MEDITECH Software
- Biohazard Waste Disposal
- Equipment and Supply Inspections
- Specimen Collection
- Patient Confidentiality
- Drawing Blood
- Blood Cultures
- Strategic Methods
- Vacuum Tube and Syringe Use
- Tracking Specimens
- HIPAA
- Hazardous Waste and Disposal
- Specimen Labeling Procedures
- Answering Questions
Certification
- Certified phlebotomist
- CNA
- American heart association health care provider (BLS) + First aid.
- Alzheimer's technician certificate
Timeline
Certified Phlebotomist
Alice Hyde Medical Center
2021.11 - Current
Waitress
Guiseppe's Pizza
2020.02 - 2021.06
High School Diploma -
Chateaugay High School
- Certified phlebotomist
- CNA
- American heart association health care provider (BLS) + First aid.
- Alzheimer's technician certificate
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