Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Maddie Carroll

Maddie Carroll

Nashville,TN

Summary

Account Executive with proven success at Buildout in sales and account management. Specializes in consultative selling and relationship building, resulting in significant new business opportunities and expanded client bases. Proficient in utilizing CRM software to improve sales forecasting and lead generation strategies.

Overview

3
3
years of professional experience

Work History

Account Executive

Buildout
Cincinnati, OH
08.2024 - Current
  • Generated new business opportunities and expanded the client base within the commercial real estate sector through targeted prospecting and initial contact efforts.
  • Developed and implemented strategic sales plans to identify, engage, and target potential clients, effectively managing the sales pipeline and tracking leads.
  • Partnered with the Marketing team to host webinars, conferences, and other sponsored events to promote the company's offerings.
  • Engaged in consultative selling to understand client business needs and objectives, tailoring value propositions to address specific pain points.
  • Conducted thorough needs assessments to identify challenges and objectives, positioning the platform's features to demonstrate added value.
  • Maintained an in-depth understanding of company products and their benefits to effectively communicate solutions to clients and prospects.
  • Provided regular customer feedback to the product team, indicating potential revenue impacts and areas for improvement.
  • Mentored BDRs and Associate Account Executives to enhance their skills and performance.
  • Collaborated with the Implementation team to improve cross-team processes and ensure seamless client experiences.

Associate Account Executive

Buildout
Cincinnati, OH
06.2023 - 08.2024
  • Engaged in team meetings and call coaching to continuously improve processes, playbooks, and team performance.
  • Actively solicited, provided, and received feedback from peers, mentors, and leaders to foster a culture of growth.
  • Uphold Sales team rules of engagement to enhance collaboration and teamwork.
  • Collaborated with BDRs and AEs to build relationships with brokers and identify top-down opportunities with customers.
  • Leveraged a strong understanding of customers and the commercial real estate (CRE) industry to deliver informed, client-driven solutions.
  • Partnered with the Implementation team, following proper handoff processes to ensure an exceptional customer experience.
  • Communicated the platform's value proposition clearly and effectively, aligning solutions with client needs.
  • Generated and qualified leads, establishing initial relationships with prospects to understand their unique needs and pain points.
  • Supported Account Executives and senior leaders, interfacing with the marketing team to streamline the sales process.
  • Navigated pricing and positioning of services to meet client budgets and specific project requirements.

Sales Coordinator

Oval Room Group
Cincinnati, OH
10.2022 - 06.2023
  • Supported the Business Development Team by driving revenue through client outreach, education, and relationship management.
  • Coordinated internal communications between business development and operations to ensure client needs were met throughout the partnership.
  • Led customer success initiatives, including campaigns and seminars, to maximize the impact of clients' visual media assets.
  • Attended conferences and networking events to expand the company's reach and promote business development.
  • Generated proposals based on client discussions and project needs, documenting outcomes in the CRM tool.
  • Fostered relationships with new and existing clients, ensuring ongoing dialogue to understand and address their needs.
  • Thrived in a fast-paced environment, focusing on continuous improvement of personal and team performance.
  • Drove efficiency and innovation in business development processes to enhance overall effectiveness.
  • Managed Top-Down Partnerships.

Education

Bachelor of Arts - Communication

The University of Cincinnati
Cincinnati, OH
12.2021

Skills

  • Sales and account management
  • Marketing strategy and execution
  • CRM software proficiency
  • Consultative selling
  • Adaptability
  • Relationship building
  • Lead generation
  • Sales forecasting
  • Prospecting strategies
  • Client relationship management
  • Presentation skills

Accomplishments

  • Named sales MVP September, 2024
  • Top performer
  • Exceeded sales quota

References

References available upon request.

Timeline

Account Executive

Buildout
08.2024 - Current

Associate Account Executive

Buildout
06.2023 - 08.2024

Sales Coordinator

Oval Room Group
10.2022 - 06.2023

Bachelor of Arts - Communication

The University of Cincinnati