Madison Carter
Eugene
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
2026
2026
years of professional experience
Work History
Manager/Digital Marketing Manager
Unrefined Wellness Bar
Eugene
07.2025 - Current
- Managed daily operations of wellness bar, ensuring smooth workflow.
- Trained and supervised staff on customer service best practices.
- Developed and implemented health-focused menu options for customers.
- Coordinated inventory management to maintain stock levels efficiently.
- Created engaging marketing materials to promote wellness initiatives.
- Collaborated with suppliers to source high-quality, organic ingredients for offerings.
- Monitored staff performance and addressed issues.
- Developed marketing strategies to enhance brand visibility and engagement.
- Managed social media campaigns to increase audience interaction and reach.
Sales Representative/Wellness Program Advisor
Elements Massage
01.2023 - 07.2025
- Responsible for driving membership sales and fostering long-term client relationships.
- Managed client accounts, schedules, and finances while consistently meeting sales quotas.
- Converted incoming calls into appointments, handling inquiries with professionalism and efficiency.
- Promoted and sold retail products and add-on services, contributing to studio revenue.
- Demonstrated leadership in the studio by supporting team development and ensuring a positive customer experience.
Sales Associate
Traveling Chic Boutique
09.2022 - 12.2022
- Drove sales through engaging customers, suggestive selling, and sharing product knowledge.
- Managed store finances and supported the retail sales process from initial engagement to completion.
- Provided information on discounts and promotions, ensuring a positive shopping experience.
- Delivered exceptional customer service by helping customers select products tailored to their needs.
Sales Associate
Macy’s
- Assisted customers in selecting products, driving sales through customer engagement and suggestive selling.
- Managed cash register transactions and provided product knowledge to enhance the shopping experience.
- Directed customers to fitting rooms and assisted in store merchandising and stock management.
Education
Masters of Digital Marketing - Digital Marketing
Wake Forest University
12-2026
Bachelors of Arts - Psychology
University of North Carolina, Asheville
05.2023
Skills
- Sales & Customer Relations: B2C Sales, Relationship Building, Account Management
- Software & Data Analysis: Microsoft Office Suite (Excel, Word, PowerPoint), CRM Tools
- Leadership & Teamwork: Team Coordination, Staff Mentoring, Conflict Resolution
- Retail & Merchandise Management: Inventory Control, Point-of-Sale Systems, Visual Merchandising
- Digital marketing
- Content creation
- Customer relationship management
- Shift scheduling
References
References available upon request.
Timeline
Manager/Digital Marketing Manager
Unrefined Wellness Bar
07.2025 - Current
Sales Representative/Wellness Program Advisor
Elements Massage
01.2023 - 07.2025
Sales Associate
Traveling Chic Boutique
09.2022 - 12.2022
Sales Associate
Macy’s
Masters of Digital Marketing - Digital Marketing
Wake Forest University
Bachelors of Arts - Psychology
University of North Carolina, Asheville