Madison Cassel
Muscle Shoals,AL
Summary
Driven and organized professional with a diverse background in customer service, childcare, landscaping, and volunteer work, including a notable position at Sublime Hair Studio. Excelled in multitasking and providing exceptional support across various roles. Demonstrated leadership as a cheer captain and a knack for effective communication. Skilled in landscaping and fluent in conversational Spanish, showcasing a blend of practical and interpersonal abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
Sublime Hair Studio
08.2024 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
Babysitter
Jessica Seigal
09.2021 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Reassured children when upset providing emotional support and stability.
- Administered medications by following strict instructions from parents.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Planned fun outings and educational activities to keep children entertained.
- Taught children basic life skills, manners and personal hygiene.
- Organized activities that enhanced children's physical, emotional and social well-being.
Landscaper
Ron and Liz Warpula
04.2019 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Inspected gardens for pests, weeds and diseases.
Helper
Parlor 217
03.2017 - 12.2023
- Followed supervisor instructions to complete tasks on time.
- Loaded and unloaded construction materials to prepare for use in construction.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries
- Washed hair
- Styled hair
- Cleaned
- Swept floors
- Washed towels
Babysitter
Malea Robinson
06.2023 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Administered medications by following strict instructions from parents.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Helped children complete homework assignments and school projects.
- Monitored children's play activities to verify safety.
- Assisted with light housekeeping duties as well as running errands.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Encouraged children to be understanding and patient with others.
- Taught children basic life skills, manners and personal hygiene.
- Planned fun outings and educational activities to keep children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
Volunteer
Concession Stand
05.2023 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Muscle Shoals High School
Muscle Shoals, AL05.2025
Skills
- -cheerleader (2020-2025)
- -lads to leaders
- -songs of summer
- -youth group leader
- -winner circle songs of praise
- -1st place in songs of praise
- -1st place in puppets
- - Most Photogenic in pageant
- - 1st place in art at Lads to Leaders (for church)
- -landscaping/cleaning (cleaned house, mowed lawn, and pulled weeds)
- - great at staying organized
- - work gets completed on time
- - hard worker
- - determined
- -anchor club
- -key club
- -speak some Spanish
- - haunted walk (APUSH in Athens extra credit)
- - cheer captain (sophomore year 2022-2023)
- -keeper for church (child care, laundry, and cleaning)
- -attended nationals (cheer)
Languages
Spanish
Limited Working
Timeline
Receptionist
Sublime Hair Studio
08.2024 - Current
Babysitter
Malea Robinson
06.2023 - 08.2023
Volunteer
Concession Stand
05.2023 - 07.2023
Babysitter
Jessica Seigal
09.2021 - Current
Landscaper
Ron and Liz Warpula
04.2019 - Current
Helper
Parlor 217
03.2017 - 12.2023
High School Diploma -
Muscle Shoals High School
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