Madison Cassidy
Lake Grove
Summary
Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Adelberg & Montalvan Pediatric Dental And Orthodontics
Nesconset
10.2024 - Current
- Utilize advanced technology, such as laser dentistry, SOAN numbing, Nomad handheld, and Overjet AI.
- Work with all specialties in the practice, including oral surgery, general dentistry, and sedation/anesthesia cases.
- Take bitewing, periapical, panoramic, and occlusal X-rays, CT scans, and prepare them for dentists to review.
- Educate patients on treatment procedures, and post-procedure home care.
- Establish a clean, sterile, and welcoming environment for patients.
- Provide chair-side assistance during dental procedures, including passing instruments and materials to the dentist, and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Enter patient data into the dental records system, and observe confidentiality rules to maintain patient privacy.
Head Dental Assistant
Dr. Chris Small Smiles Pediatric Dentistry
Stony Brook
01.2022 - 10.2024
- Assist doctors with patient procedures
- Take clinical radiographs
- Sterilize instruments
- Take care of weekly material ordering.
- Assist with sedation cases.
- Restock rooms
- Seat patients.
- Take care of maintenance on tools (changing traps, cleaning the autoclave, cleaning the water distiller, cleaning the nitrous oxide setup, etc.).
- Answering phones and helping with check-in.
- Greet guests and respond to guest inquiries and requests in a friendly and efficient manner.
Sales Associate/cashier
Redefine Meals
Lake Grove
06.2021 - 07.2022
- Organized fridges and store displays ensuring all meals were up to date and in the proper places.
- Maintained a well-kept store by sanitizing and cleaning.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed opening and closing procedures
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers promptly and responded to questions.
Front Desk Associate
Planet Fitness
Davie
09.2021 - 01.2022
- Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.
- Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Returned equipment to proper locations and re-racked weights, equipment and accessories.
Orthodontic Floater
Island Orthodontics
Ronkonkoma
10.2020 - 01.2021
- Take patient temperatures
- Review COVID forms
- Seat patients
- Sterilize instruments
Pediatric and Orthodontic Floater
Adelberg Montalvan Pediatric Dental
Nesconset
09.2017 - 09.2020
- Sterilized instruments according to established guidelines and protocols.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Charting and updating patient information and needs with the doctor.
- Managed inventory and supplies to ensure materials were available when needed.
- Acquired panoramic, bitewing, and cephalometric radiographs.
- Maintained optimal inventory levels in operatories to support seamless workflows.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Organized patient visit schedules with precision.
Seasonal Sales Associate
Michael Kors
Riverhead
12.2018 - 12.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Education
Bachelors degree - Elementary Education
Nova Southeastern University
Fort Lauderdale, FL01.2024
Masters degree - Medical Education
Nova Southeastern University
Fort Lauderdale, FL01.2024
NY Regents Diploma -
Sachem North High school
Ronkonkoma, NY06.2019
NOCTI National Certificate - Dental Assisting
Eastern Suffolk Boces
Bellport, NY06.2018
Skills
- Quick Learner
- Effective Leadership
- Innovative Problem Solving
- Effective Team Collaboration
- Engaged Listening
- Mentorship Development
- Strategic Idea Generation
- Commitment to Accountability
- Resilient to Change
- Performance-Focused
References
- Tierney Marzigliano, Dental Assisting teacher, (631)-286-0890
- Alejandrina Matias, Professor at NSU, amatias@nova.edu
- Alissa LaFerrera, Office manager at Dr. Chris' Small Smiles (631)-276-8936
Timeline
Dental Assistant
Adelberg & Montalvan Pediatric Dental And Orthodontics
10.2024 - Current
Head Dental Assistant
Dr. Chris Small Smiles Pediatric Dentistry
01.2022 - 10.2024
Front Desk Associate
Planet Fitness
09.2021 - 01.2022
Sales Associate/cashier
Redefine Meals
06.2021 - 07.2022
Orthodontic Floater
Island Orthodontics
10.2020 - 01.2021
Seasonal Sales Associate
Michael Kors
12.2018 - 12.2018
Pediatric and Orthodontic Floater
Adelberg Montalvan Pediatric Dental
09.2017 - 09.2020
Bachelors degree - Elementary Education
Nova Southeastern University
Masters degree - Medical Education
Nova Southeastern University
NY Regents Diploma -
Sachem North High school
NOCTI National Certificate - Dental Assisting
Eastern Suffolk Boces
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