MADISON CAUGHERN
Mansfield,TX
Summary
Detail-Oriented Administrative Manager experienced in customer service and patient care within construction and dental settings. Improved operational efficiency through effective scheduling, payroll management, and streamlined communication with patients regarding insurance benefits. Thrived in high-pressure environments by employing exceptional time management and organizational skills.
Overview
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Executive Manager
GAMEZ CONSTRUCTION
Midlothian, TX
06.2022 - Current
- Prepared contracts and documents to facilitate transactions
- Conducted market research to identify local construction trends
- Compiled property information and photos
- Managed client database to streamline communication and relationship management
- Scheduled property tours and client phone calls
- Processed employee payroll accurately
Treatment Coordinator
Irving family dental
Irving, Tx
09.2020 - 06.2022
- Presented treatment options and reviewed financial arrangements with families.
- Verified insurance benefits and explained coverage details to dental patients clearly.
- Scheduled patient treatment plans and coordinated follow-up visits at Irving family dental.
DENTAL ASSISTANT
Willow tree dental
05.2017 - 01.2020
- Prepared treatment rooms for dental procedures, ensuring a sterile and efficient environment
- Assisted Dentist with cleanings
- Handle patient care
- Entered and updated patient data to ensure accurate records
- Coordinated patient appointment scheduling to optimize clinic workflow
- Treatment.coordinator 2019-2020
Education
Associates - Business
TCC
Fort Worth , Tx 10.2014 - 01.2016
Dental Assistant - Dental Assistant
Brightwood College
Arlington , Tx 08.2016 - 04.2017
high school diploma -
Bowie high school
08.2011 - 10.2014
Skills
- Dental charting
- Chairside assisting
- Sterilization procedures
- Instrument preparation
- Infection control procedures
- Treatment scheduling
- Patient record maintenance
- Patient intake processes
- Patient communication
- Patient training
- HIPAA compliance
- Microsoft Office
- Organizational skills
- Problem-solving skills
Certification
Dental assistant certification, CPR certified, HIPPA compliance, go sharps training
Timeline
Executive Manager
GAMEZ CONSTRUCTION
06.2022 - Current
Treatment Coordinator
Irving family dental
09.2020 - 06.2022
DENTAL ASSISTANT
Willow tree dental
05.2017 - 01.2020
Dental Assistant - Dental Assistant
Brightwood College
08.2016 - 04.2017
Associates - Business
TCC
10.2014 - 01.2016
high school diploma -
Bowie high school
08.2011 - 10.2014