Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madison Chaney

Bradenton,FL

Summary

Natural leader with strong expertise in overseeing daily operations and team coordination. Known for quick learning, maintaining a positive attitude through challenges, and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow.

Overview

6
6
years of professional experience

Work History

Shift Lead

MUV Dispensary
05.2022 - Current
  • Assessed and discussed patient medical needs, collaborating with them to identify the most effective medication options for their individual needs, based on extensive product knowledge.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped motivate team members to achieve individual and collective goals through unique initiatives and clear communication.
  • Completed store opening and closing procedures and balanced tills.
  • Conducted regular inventory audits and maintained inventory reports.

Store Manager

Journeys
08.2020 - 02.2022
  • Provided excellent customer service by greeting, engaging, getting to know the customer, and providing product knowledge with a positive and friendly attitude.
  • Interviewed and hired sales associates and managers and made sure they were all being trained effectively.
  • Managed store employees and delegated tasks to make sure that operations are completed in a timely manner while also providing excellent customer service consistently.
  • Conducted weekly and monthly performance reviews with all associates and keyholders to maximize productivity and give feedback to help better the success of the store.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels and projected sales.
  • Maintained the company audit requirement by using effective floor awareness and consistent customer service to minimize theft.

Assistant Manager

Forever 21
03.2019 - 08.2020
  • Trained and motivated the team to reach goals such as sales, credit card signups, customer compliments, etc.
  • Achieved the highest number of credit card signups and then became in charge of training other associates and managers to maximize customer service.
  • Organized and merchandised the store based on customer demand and company directive.
  • Managed opening and closing procedures and made sure everyone knew what the daily focus was and had a clear goal for the day.
  • Delegated tasks and assigned everyone a section to maintain during their shift, then followed up throughout the day to make sure tasks were being completed and customers were being serviced.

Education

High School Diploma -

Braden River High School
Bradenton, FL
01.2018

Skills

  • Customer Service
  • Maintaining Quality Standards
  • Team Leadership
  • Communication
  • Goals and Performance
  • Time Management
  • Team Motivation
  • Strategic Planning

Accomplishments

  • Manager of the Year Award
  • Increased $150,000 over store sales goal in 2022.
  • STAR Interview Certified
  • Won 3 sales competitions for highest percentage over sales goal in the region.

Timeline

Shift Lead

MUV Dispensary
05.2022 - Current

Store Manager

Journeys
08.2020 - 02.2022

Assistant Manager

Forever 21
03.2019 - 08.2020

High School Diploma -

Braden River High School

Similar Profiles

CREATE PROFILE