Madison Chapman
Columbus,OH
Summary
Driven professional with a proven track record at G&J Pepsi-Cola, enhancing production efficiency and ensuring product quality through expert blow mold operation and rigorous quality control. Skilled in guest relations and team collaboration, adept at learning quickly and optimizing processes. Demonstrates a strong commitment to safety and excellence in every role.
Overview
1
1
year of professional experience
Work History
Order Taker
Dawghouse Pizza & Bar
- Welcomed customers and provided quick and attentive service.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Accurately performed cash register operations to process and receive payments and issue change.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Kept the facility cleaned to meet the expectations of the health expectations.
Blow Mold Operator
G&J Pepsi-Cola
Columbus, OH
04.2024 - Current
- Blow Molding Machine Operation: Expertise in setting up, operating, and troubleshooting blow molding machines (extrusion, injection, and stretch blow molding).
- Quality Control: Proficient in inspecting products for defects, performing regular quality checks, and adjusting machines to ensure adherence to specifications.
- Preventive Maintenance: Conduct regular maintenance of machines to prevent malfunctions and minimize downtime.
- Process Optimization: Knowledgeable in adjusting machine parameters to enhance production efficiency and product consistency.
- Safety Procedures: Strong understanding of and commitment to workplace safety standards, including lockout/tagout procedures and safe material handling.
- Technical Documentation: Experienced in reading and interpreting blueprints, work orders, and machine manuals.
- Team Collaboration: Ability to work closely with other operators, maintenance teams, and supervisors to meet production goals
Manager
Dairy Queen
Columbus, OH
12.2023 - 04.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Franklin Heights High School
Columbus, OH08.2023
Skills
Guest Relations
Cleaning skills
Typing Speed
Quick learner
Open minded
Communication skills
Timeline
Blow Mold Operator
G&J Pepsi-Cola
04.2024 - Current
Manager
Dairy Queen
12.2023 - 04.2024
Order Taker
Dawghouse Pizza & Bar
High School Diploma -
Franklin Heights High School