Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MADISON CHISM

Kempner,Texas

Summary

Driven and resourceful administrative professional with 7+ years of experience assisting the work of high-achieving executives. Track record of supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. An incredibly loyal employee that aims to work collaboratively with their fellow employees but has experience with management of other teams.

Overview

9
9
years of professional experience

Work History

Executive Assistant

International Association Of Canine Professionals - IACP
05.2022 - 02.2024
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Managed the organization's online merchandise store to include updating inventory, photographing new items, and handling the shipping of orders.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Account & Billing Manager

Dealer Solutions
10.2023 - Current
  • Streamlined communication with clients by establishing clear expectations for payment terms and resolving disputes promptly.
  • Enhanced client satisfaction levels by ensuring timely delivery of accurate invoices and addressing concerns professionally.
  • Increased efficiency in billing processes by implementing new software and automating routine tasks.
  • Reviewed contracts for accuracy before finalization, ensuring that all agreed-upon terms were documented correctly per customer negotiations.
  • Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Worked with customers to develop payment plans and bring accounts current.

Contracted Bookkeeper

International Association Of Canine Professionals - IACP
05.2022 - 02.2024
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Contributed to the development of annual budgets by providing input on historical expenses and anticipated future costs.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Generated detailed financial reports for management review, facilitating informed decision making.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained and processed invoices, deposits, and money logs.

PRN Insurance Specialist

Symmetry Financial Group
12.2021 - 12.2022
  • Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
  • Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.

Administrative Assistant

International Association Of Canine Professionals - IACP
04.2018 - 04.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Certified Nurse Aide

Regal Nursing And Rehabilitation
05.2015 - 04.2016
  • Monitored vital signs and reported changes to nurses for timely intervention.
  • Supported rehabilitation efforts by assisting therapists with various exercises as directed.
  • Improved patient comfort by providing compassionate and attentive care.
  • Ensured compliance with regulatory standards by adhering to infection control protocols.
  • Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
  • Completed thorough documentation of patient information in electronic health records.
  • Maintained clean and organized living spaces for patients to promote a healthy environment.
  • Assisted nursing staff with daily tasks for increased efficiency in patient care.
  • Participated in continuing education opportunities to stay current on best practices in certified nurse aide field.
  • Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
  • Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
  • Developed strong rapport with patients and families, fostering trust and open communication.

Education

Licenseure - Life, Accident, And Health Insurance

XCEL Solutions
Online
12.2021

Certification - Nursing Assistance

Lampasas County Higher Education Center
Lampasas, TX
05.2015

High School Diploma -

Lampasas High School
Lampasas, TX
05.2015

Skills

  • CRM Software
  • Database Administration
  • Account Reconciliation
  • Report Writing
  • Mail Handling
  • Banking/Bookkeeping Operations
  • Written Communication
  • Information Protection
  • Accounts Payable and Receivable
  • Financial Reporting
  • Customer Service
  • Travel administration

References

References available upon request

Timeline

Account & Billing Manager

Dealer Solutions
10.2023 - Current

Executive Assistant

International Association Of Canine Professionals - IACP
05.2022 - 02.2024

Contracted Bookkeeper

International Association Of Canine Professionals - IACP
05.2022 - 02.2024

PRN Insurance Specialist

Symmetry Financial Group
12.2021 - 12.2022

Administrative Assistant

International Association Of Canine Professionals - IACP
04.2018 - 04.2022

Certified Nurse Aide

Regal Nursing And Rehabilitation
05.2015 - 04.2016

Licenseure - Life, Accident, And Health Insurance

XCEL Solutions

Certification - Nursing Assistance

Lampasas County Higher Education Center

High School Diploma -

Lampasas High School

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MADISON CHISM