Summary
Overview
Work History
Education
Skills
Timeline
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MADISON CLARK

Apopka,FL

Summary

I am ambitious and equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. I am also Goal-oriented and meticulous with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. I am self motivated and I have the desire to take on new challenges.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Associates in Dermatology
12.2022 - 03.2024
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Initiated Insurance authorization and denials on behalf of all patients.

Receptionist

Velvet Lab Hair Studio
04.2022 - 08.2022
  • Updated and recorded customer information to maintain accounts.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, as well as directing the client to their stylist.
  • Maintained daily calendars, set appointments with clients and confirmed daily appointments.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Monitored reception area to provide a consistently safe, hazard-free environment for customers.
  • Assisted hairstylist with washing, blow-drying and styling.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Assisted with sweeping up hair and wiping down stations to keep the salon clean and sanitary.

Cashier Trainer

Tijuana Flats
01.2021 - 04.2022
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Processed payments promptly for customers to exceed productivity standards.
  • Answered phone calls to assist customers with questions and orders.
  • Assisted customers by providing information and resolving complaints.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff..

Education

Community Association Pre-Licensure -

Florida Gold Coast
Florida
08.2024

GED -

Apopka High School
Apopka, FL
01.2023

Skills

Customer Service

HIPAA Compliance

Time Management

Listening Skills

Computer Skills

Effective Multitasking

Flexible and Adaptable

Strong analytical skills

Microsoft Word, Excel, and Powerpoint

Canva

Timeline

Medical Assistant

Associates in Dermatology
12.2022 - 03.2024

Receptionist

Velvet Lab Hair Studio
04.2022 - 08.2022

Cashier Trainer

Tijuana Flats
01.2021 - 04.2022

GED -

Apopka High School

Community Association Pre-Licensure -

Florida Gold Coast

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MADISON CLARK