Madison Coger
Englishtown
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Division Head - Temporary
Monmouth County
Neptune City
01.2026 - Current
- Assessed employee performance on an ongoing basis and provided feedback as required.
- Oversaw day-to-day operations of the division ensuring tasks were completed according to established guidelines.
- Maintained effective communication with main office liaison.
- Organized training sessions for new employees on various aspects of their job duties.
- Managed a team of staff members, providing guidance, support and direction to ensure successful performance.
- Managed employee time-sheets and the office schedule.
- Maintained inventory of office supplies and purchasing.
- Resolved problems of confidential passport applications.
Clerk 3 - Passport Agent
Monmouth County
Neptune City
11.2021 - Current
- Assisted visitors by providing information and directing them to appropriate services.
- Assisted with processing passport applications.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Verified accuracy of all paperwork prior to submission for processing.
- Supported office clerical functions using word processing and other software, email and office machines.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered customer inquiries via phone and email.
Sales Associate
Tractor Supply
Allentown
08.2021 - 11.2021
- Assisted customers in selecting appropriate agricultural and pet supplies.
- Maintained organized merchandise displays and ensured product availability.
- Operated cash register and processed customer transactions accurately.
- Stocked shelves with new inventory and removed expired items promptly.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Manalapan High School
Englishtown, NJSkills
- Customer service
- Communication skills
- Time management
- Attention to detail
- Staff training and development
- Multitasking
Timeline
Division Head - Temporary
Monmouth County
01.2026 - Current
Clerk 3 - Passport Agent
Monmouth County
11.2021 - Current
Sales Associate
Tractor Supply
08.2021 - 11.2021
Manalapan High School