Madison Conrad
Charlotte,NC
Overview
7
7
years of professional experience
Work History
CDAO Data Reporting Analyst Intern
Vanguard
Charlotte, NC
02.2024 - Current
- Proactively networked and was selected for an internship in CDAO.
- Expanding and developing my analytical skills through studying Tableau and SQL in trainings.
- Implementing advanced data visualization and exploratory analysis skills and selecting corresponding charts for given data types.
- Engaging in special projects and supporting my team through completion.
- Using my analytical skills to verify data quality and accuracy.
- Preparing and creating visualization presentations to share analytical insights for business partners to implement.
Money Movement Specialist
Vanguard
Charlotte, North Carolina
12.2023 - 02.2024
- Processed and reported Money Movement transactions (Incoming/Outgoing Wires, CWR, Direct Deposit, Vanguard Advantage Account).
- Recognized as top performer on my team, selected to train new hires on processes.
- Considered expert and selected to handle complex client requests and transactions.
- Selected to approve and review outgoing and incoming wire reports to ensure accounts balancing.
- Implemented meetings to research quality trends and same day quality audit functions.
Client Representative
Vanguard
Charlotte, North Carolina
08.2021 - 08.2023
- Selected to be a Journey Support Specialist and dealt with complex client questions
- Recognized as top performer on my team to coach and train new hires
- Proactively created and implemented new trainings for multiple teams in the foundational department
- Selected as a security code chat specialist, to oversee crew members and to ensure proper security measures
- Created new trainings and presentations under time constraints
- Considered expert and completed training on advanced level processes within my department.
Marketing and Financial Strategist
XCC-ZXZ North America Inc
Las Vegas, NV
07.2017 - 08.2021
- Maintained pricing to ensure accurate invoicing
- Increased inventory turns by analyzing data
- Approved power point presentations, booth displays and advertisement publications to ensure accuracy to the public
- Communicated directly with customers to determine their forecasted usage on an annual and monthly basis.
Education
Bachelor of Arts in Economics -
Pepperdine University
05.2021
Data Analytics
Southern New Hampshire University
Manchester, NHSkills
- Tableau
- SQL(Presto & Athena)
- Python
- Excel
- PowerPoint
- R Studio
- Microsoft software
Accomplishments
Southern New Hampshire University Honor Role
Affiliations
Division 1 Cross Country & Track
Timeline
CDAO Data Reporting Analyst Intern
Vanguard
02.2024 - Current
Money Movement Specialist
Vanguard
12.2023 - 02.2024
Client Representative
Vanguard
08.2021 - 08.2023
Marketing and Financial Strategist
XCC-ZXZ North America Inc
07.2017 - 08.2021
Bachelor of Arts in Economics -
Pepperdine University
Data Analytics
Southern New Hampshire University