Summary
Overview
Work History
Education
Skills
Timeline
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Madison Conway

San Antonio,TX

Summary

Dedicated and self-directed Office Manager and Executive Assistant with diverse experience in organizations of all sizes and across multiple industries. Offering over 10 years of experience with specialized skill in business startup and growth. Technologically-savvy with the proven to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments.

Overview

7
7
years of professional experience

Work History

Administrative Office Manager

CPR123
01.2024 - 04.2024
  • Implemented new organizational systems to streamline office operations, resulting in 20% increase in overall efficiency


  • Developed and maintained relationships with vendors and suppliers to negotiate favorable contracts and secure cost savings for the company


  • Managed all aspects of office budget, including tracking expenses, forecasting needs,and identifying areas for cost reduction

Assistant Store Manager

Carters
08.2022 - 12.2023
  • Within a year facilitated the opening of 60 customer credit card accounts, contributing $30k to revenue and demonstrating advanced sales techniques and comprehensive knowledge of financial products


  • Achieved a swift progression from sales associate to manager in just four months, illustrating superior leadership qualities, sales achievements, and team management skills


  • Demonstrated expertise in managing cash transactions and ensuring accurate reconciliations, highlighting a keen attention to detail and a strong commitment to financial integrity.


  • Garnered more than 20 positive customer reviews and encouraged my sales team to secure an additional 22, significantly boosting OSAT scores to exceed 95% for a period of seven consecutive months



Administrative Assistant

JP Mechanical
01.2017 - 03.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

High School Diploma -

William Howard Taft High School
San Antonio, TX

Skills

  • Budgeting and finance
  • Policy and procedure modification
  • Training and coaching
  • Contract Negotiations
  • Detail-oriented
  • Time management
  • Customer Service
  • Employee Training

Timeline

Administrative Office Manager

CPR123
01.2024 - 04.2024

Assistant Store Manager

Carters
08.2022 - 12.2023

Administrative Assistant

JP Mechanical
01.2017 - 03.2021

High School Diploma -

William Howard Taft High School

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Madison Conway