Summary
Overview
Work History
Education
Skills
soccer and photography
Languages
Timeline
Generic

Madison Coriell

Loveland,OH

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. A warm welcoming personality to ensure guests feel comfortable and have the best dining experience.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Embers Restaurant
06.2023 - Current
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Restaurant Hostess

Trio Bistro
05.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Education

Bachelor of Science - Psychology

Ohio University
Athens, OH
05.2025

Skills

  • Restaurant Operation
  • Wheelchair Support
  • To-Go Order Preparation
  • Check Payment Processing
  • Table Setting Arrangements
  • Menu Memorization
  • Reservation Planning
  • Table Bussing
  • Reservation Documentation
  • Kitchen Staff Coordination
  • Dining Crew Workflow Optimization

soccer and photography

- Played soccer for 14 years in midfield position

- Take senior photos for seniors at my local highschool

Languages

Spanish
Limited Working

Timeline

Restaurant Hostess

Embers Restaurant
06.2023 - Current

Restaurant Hostess

Trio Bistro
05.2022 - Current

Bachelor of Science - Psychology

Ohio University

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Madison Coriell