MADISON Couch
1645 Pottsburg Point Drive, Jacksonville,FL
Summary
Results-driven Recruitment Manager successful at developing effective strategies to fill vacancies for various clientele. Collaborative and hardworking leader with excellent communication and planning abilities. Effective at customizing recruitment strategies to meet different needs and proficient in measuring success, documenting actions and reporting on team-wide progress.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Talent Acquisition Manager
UC Health (RPO)
11.2022 - Current
- Spearheaded the restructuring of the Preboarding processes, resulting in streamlined and more efficient onboarding for candidates, ultimately enhancing their experience and retention rates
- Successfully manages and leads a team of 11 nurse recruiters, providing guidance, mentorship, and fostering a collaborative and high-performance work environment
- Develops and delivers engaging presentations and reports to hiring leaders, facilitating data-driven decision-making and ensuring alignment with organizational goals and objectives
- Proactively works to reduce agency spending by implementing innovative sourcing strategies with the intent of decreasing external recruitment costs while maintaining high-quality talent acquisition
- Plays a pivotal role in executing strategies aimed at improving speed to hire, contributing to a reduction in the time-to-fill key nursing positions, which enhances patient care and overall operational efficiency
- Collaborates with the HRIS team to suggest and implement improvements for the Applicant Tracking System (ATS), Oracle Cloud, to enhance user experience, data accuracy, and overall system functionality
- Serves as a primary escalation point for recruiters when timely feedback from hiring managers is not forthcoming, facilitating effective communication and ensuring a smooth recruitment process
Talent Acquisition Manager
University Of Maryland Medical System (RPO)
01.2022 - 11.2022
- Developed and delivered impactful presentations on recruitment metrics to key stakeholders at member hospitals, effectively illustrating long-term trends and vacancy status, contributing to informed decision-making, and improving recruitment strategies.
- Identified, analyzed, and interpreted trends or patterns in complex recruitment data sets.
- Led a dynamic team of 18 recruiters specializing in nurse recruitment, through regular one-on-one strategy meetings, fostering collaboration and ensuring the successful acquisition of top talent.
- Assisted in the development and execution of marketing strategies for nursing positions at the University of Maryland Medical System, collaborating with the marketing team to create compelling job advertisements, employer branding materials, and targeted outreach campaigns that attracted top nursing talent.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Collaborated with department heads and nursing leaders to understand their staffing needs and align recruitment efforts accordingly, ensuring seamless coordination and a strong talent fit.
Healthcare Recruiter
University Of Maryland Medical System (RPO)
09.2020 - 01.2022
- Sourced Registered Nurse candidates via active and passive means using numerous avenues for candidate discovery.
- Reduced vacancy rate for a hard-to-fill nursing department from 70% to 30% in 6 months.
- Conducted approximately 20-25 phone interviews a week to assess registered nurse applicants' relevant knowledge, skills, experience, and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Utilized social media sites to recruit new employees.
- Scheduled interviews with the Nurse Managers and Directors of Nursing.
- Operated and maintained applicant tracking systems.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Created in-depth training presentations for new employees.
- Implemented new training tools that focus on resourcefulness for new
hires. - Collaborated with HR leadership regarding candidate salary determinations.
Manager, RPO Services
Hueman People Solutions
01.2022 - Current
- Leads and develops a team of world-class recruiters through regular strategy meetings and performance acceleration conversations.
- Ensures team is meeting partnership goals and objectives.
- Builds and strengthens successful relationships with hiring leaders within our partnerships by providing solutions to improve time-to-fill, marketing strategy, onboarding processes and project support.
- Collaborates with the Director of RPO Services to discuss process improvement opportunities, SLA targets, recruiter progress, and hiring metrics.
- Briefs new recruiters on essential job information, such as company policies, job duties and partnership specific details. Coordinates with the Training & Development committee to ensure new hires receive a robust account specific training plan.
- Supervised operations of an account that grew from 18 to 34 recruiters while serving as manager.
- Implemented a new partnership that took on whole-house recruitment functions and facilitated various process improvement initiatives.
Team Lead
Hueman People Solutions
10.2021 - 01.2022
- Understood and facilitated full-cycle recruiting process from first contact to offer accepted.
- Conducted strategy meetings with six recruiters where we reviewed performance data to monitor and measure productivity, goal progress and sourcing targets.
- Served as a subject matter expert for partnership processes and best practices.
- Created in-depth training presentation for new employees and implemented training resources that promoted self-learning and resourcefulness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
RPO Recruiter
Hueman People Solutions
09.2020 - 10.2021
- Partnered with the University of Maryland Medical System and recruited for a variety of roles including Registered Nurses, Certified Nursing Assistants, Respiratory Therapists, Pharmacists, Pharmacy Technicians, Patient Registrars, Staffing Coordinators, and more.
Music Teacher
Duval County Public Schools
01.2017 - 09.2020
- Coordinated with departmental employees to maintain continuity of music lesson objectives, planning and execution.
- Advanced school's creative and academic reputation in accordance with established values and vision through promotion.
- Evaluated class progress and adjust strategies to maintain growth and learning.
- Consulted with parents and guardians to convene on student performance, conduct and educational prioritization.
- Developed strong working relationships with teachers, parents and students to propel school and departmental vision and goals.
Education
Bachelor of Music Education - Instrumental Music
Georgia Southern University
Statesboro, GA12.2016
Skills
- Recruitment and Hiring
- Remote and Onsite Staff Training
- Client Reporting
- Motivational Leadership
- Employee Performance Reviews
- Statistical Data Analysis
- Differentiated Instruction
- Creative Problem solving
- Public Speaking Abilities
- Superior Written and Verbal Communication
- Business Intelligence Systems
- Critical Thinking
Technologies
- PeopleFluent
- Oracle Cloud
- Microsoft Office
- Excel
- TextRecruit
- Huddle
- HR Connections
- UltiPro
- Indeed
- Lawson
Accomplishments
- Core Values Award Recipient, 2021
- Graduate of Hueman People Solution's Leadership Academy facilitated by Krissi Barr
- Member of RPO Training and Development Team 2021-2022
Certification
- AIRS Certified Diversity Recruiter
- Florida Teaching Certification (K-12)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Talent Acquisition Manager
UC Health (RPO)
11.2022 - Current
Talent Acquisition Manager
University Of Maryland Medical System (RPO)
01.2022 - 11.2022
Manager, RPO Services
Hueman People Solutions
01.2022 - Current
Team Lead
Hueman People Solutions
10.2021 - 01.2022
Healthcare Recruiter
University Of Maryland Medical System (RPO)
09.2020 - 01.2022
RPO Recruiter
Hueman People Solutions
09.2020 - 10.2021
Music Teacher
Duval County Public Schools
01.2017 - 09.2020
Bachelor of Music Education - Instrumental Music
Georgia Southern University
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