Madison Covey
Yuma,AZ
Summary
Dynamic Escrow Officer with proven expertise at Title Alliance, adept at managing multiple accounts and ensuring accurate financial transactions. Recognized for exceptional customer service and strong client relationships, leveraging attention to detail and problem-solving skills to facilitate seamless closings and enhance client satisfaction. Proficient in closing document preparation and escrow management.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Escrow Officer
Pioneer Title Agency
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Followed-up on status of releases, policies, and return of recorded documents.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Communicated requirements and title exception information to clients.
- Opened incoming orders and set up escrow files within Number hours of receiving purchase agreement.
- Supported successful closings by preparing comprehensive settlement statements reflecting accurate financial calculations.
- Ensured accuracy of legal documents such as deed transfers, tax certificates, insurance binders, along with thorough review before submission.
Office Administrative Assistant
Comstock Air Conditioning
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Escrow Officer
Title Alliance
07.2021 - Current
- Managed multiple escrow accounts, balancing financial transactions to minimize errors.
- Prepared detailed settlement statements accurately reflecting all funds received and disbursed.
- Developed strong client relationships through exceptional service, leading to repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite property sale closings.
- Addressed inquiries promptly, resolving issues to enhance customer satisfaction in escrow transactions.
- Scheduled closing appointments and arranged document delivery for out-of-area transactions.
- Prepared closing documents and oversaw complete disbursement of escrow transactions.
- Maintained strict confidentiality of sensitive customer information, adhering to privacy laws.
Education
Gila Ridge High School
Yuma, AZSkills
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Reliability
- Excellent communication
- Customer service-focused
- Organizational skills
- Client relationship building
- Microsoft office
- Data entry
- Self motivation
- Creditworthiness determination
- Staff management
Certification
Notary Public
Timeline
Escrow Officer
Title Alliance
07.2021 - Current
Assistant Escrow Officer
Pioneer Title Agency
Office Administrative Assistant
Comstock Air Conditioning
Gila Ridge High School
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