Madison Cowan
Hilo,HI
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assembly Line Worker
Autoliv
08.2022 - 04.2024
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Developed and implemented process improvement strategies.
- Led production meetings to provide reports to management.
Sales Associate
Dillard's Department Store
03.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Nanny/Babysitter
Personal
02.2021 - 06.2021
- I was a personal nanny for a family with 2 children, ages 1 and a half and 8
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
Front Desk Clerk
Planet Fitness
06.2019 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Maintained transaction security by verifying payment cards against identification.
Education
12th in General Studies -
Aculeus
Rock Springs, WY05.2020
11th -
West Jordan High School
West Jordan, UT07.2019
Skills
- Cash handling (1 year)
- Front desk
- Cleaning ( 5 years)
- Computer skills
- Childcare
- Early Childhood Education
- Special Education
- Product Assembly
- Production lines
- Hand-Eye Coordination
- Money handling abilities
- Payment Processing
- Team Development
Certification
- First Aid Certification
- Food Handler Certification
Timeline
Assembly Line Worker
Autoliv
08.2022 - 04.2024
Sales Associate
Dillard's Department Store
03.2022 - 08.2022
Nanny/Babysitter
Personal
02.2021 - 06.2021
Front Desk Clerk
Planet Fitness
06.2019 - 05.2021
12th in General Studies -
Aculeus
11th -
West Jordan High School