Madison Crank

• Proficiently scheduling appointments for increased efficiency and improved client experience.
• Promoted additional services such as teeth cleaning or deshedding treatments, resulting in increased revenue for the salon.
• Developed strong relationships with customers, resulting in repeat business and positive referrals.
• Worked as a team player to help my fellow stylist in many ways.
• Prioritizing customer experience and pet comfort.

• Answering phone calls, scheduling appointments, and learning the computer system.
• Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
• Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
• Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.
• Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.

See description on current position at Pawsitively Purfect.

• Advanced pet styling
• Proper handling skills
• Working with clients to achieve goals for their pets haircut.
• Answering client phone calls for scheduling appointments and for working together to establish and maintain good relationships

• Consulted with veterinarians to diagnose problems and administered prescribed treatments.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Kept cages, kennels, play yards, and grooming areas neat and clean.

• Supported struggling students with teaching different methods and encouraging students to find their learning style.
• Developed strong rapport with students through consistent communication and feedback.
• Strengthened relationships between the school and community through involvement in extracurricular programs and events.
• Learned client relations with the students of the school as well as the clients of the salon.