Madison Crone

• Dedicated trainer for new staff in front-of-house procedures, customer relations, and cleaning.
• Key holder responsible for counting drawers and closing the restaurant at the end of the night.
• Responsible for managing staff members and delegating tasks appropriately.
• Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
• Assisted management in monitoring inventory levels and prepping the restaurant at midshift.
• Resolved customer complaints promptly and professionally and excelled in customer relations, resulting in satisfied guests returning to our establishment.
• Adept in understanding of POS systems, knowledgeable of voids, comps, wait times of online orders and inventory.

-Oversaw training of new staff.

-Efficiently ran each section and was quick to respond when needed.

-Followed protocol to maintain cleanliness and safety in the park.

-Assisted guests with waiver support and park issues.

-Sold packages specific to guest's needs.