Madison Cross
Athens,AL
Summary
U.S. Citizen, eligible for U.S. Security Clearance. Software Engineer with 3+ years of experience designing, developing, and securing enterprise-level applications in regulated environments. Skilled in C#, Java, Python, PostgreSQL, and Docker with proven ability to deliver scalable, high-performance solutions. Adept at process automation, regulatory compliance (HIPAA, NIST), and collaborating across cross-functional teams to support mission-critical objectives.
Overview
4
4
years of professional experience
Work History
Software Engineer
Vertafore
01.2022 - Current
- Develop and maintain backend components of insurance software using C# and Java, applying secure coding practices and ensuring compliance with regulatory requirements to protect sensitive client data.
- Lead major quarterly software releases, including preparation of carrier documentation, achieving minimal rework post-QA testing.
- Create Python scripts to automate secure data extraction from Excel spreadsheets into PostgreSQL databases, improving data accuracy and processing speed.
- Collaborate with multi-disciplinary teams to align software solutions with organizational goals and customer requirements.
Customer Support Specialist
Vertafore
03.2021 - 09.2021
- Provided technical support for multiple insurance software products, maintaining confidentiality and integrity of customer data.
- Resolved installation, configuration, and operational issues while ensuring compliance with company security protocols.
- Maintained customer satisfaction through prompt responses and quality assurance processes.
Education
Bachelor of Science - Computer Science
Georgia Southwestern State University
Americus, GA01.2020
Skills
Languages & Frameworks: C#, Java, Python, XML
Tools & Platforms: Docker, Podman, Visual Studio, IntelliJ, GitLab, Postman
Databases: PostgreSQL
Security & Compliance: Secure Software Development Life Cycle (SSDLC), Data Confidentiality & Integrity, Regulatory Compliance (HIPAA, NIST)
Other: Process Automation, API Development, Version Control
SOFT SKILLS
Adaptable | Swift Learner | Efficient | Problem-Solver | Organized
Timeline
Software Engineer
Vertafore
01.2022 - Current
Customer Support Specialist
Vertafore
03.2021 - 09.2021
Bachelor of Science - Computer Science
Georgia Southwestern State University
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