Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Madison Davis

Phoenix,AZ

Summary

Results-driven teammate with a solid track record in delivering quality work. Known for excellent communication and collaborative abilities, with a commitment to achieving company objectives and providing the pinnacle in service. Passionate about continuous learning and professional development.

Overview

11
11
years of professional experience

Work History

Project Assistant

Upwork.com
11.2023 - Current
  • Provided exceptional customer support through chat, email correspondence, phone calls, and voicemails
  • Expertly evaluated product performance through in-depth analysis, offering valuable feedback
  • Produced compelling video content by skillfully editing raw footage
  • Maintained effective communication with applicants through appointment scheduling and calendar updates while also providing timely reminders for task management
  • Managed multiple projects simultaneously while meeting strict deadlines

Independent Contractor

Instawork
10.2022 - Current
  • Contributed to achieving company objectives through effective collaboration within a diverse team
  • Displayed a strong focus on detail-oriented tasks and efficiently adapted to varying instructions from multiple employers
  • Guaranteed compliance with health and safety regulations within different work environments
  • Demonstrated exceptional professional communication skills resulting in consistently high customer satisfaction rates
  • Gained valuable experience across various warehouse, restaurant, and retail positions

Front End Supervisor

Party City
11.2017 - 03.2020
  • Expressed exceptional leadership skills in managing the store s day-to-day operations by following the company s procedures
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
  • Successfully managed online shopping, invitation, and balloon orders, ensuring accurate timely fulfillment
  • Received, unpacked, and organized pallets of merchandise to stock the sales floor
  • Oversaw the launch of a new product (POG) and successfully set the planograms
  • Commenced updates to stock-keeping units (SKUs) and produced labels for distribution across the sales floor
  • Utilized handheld scanner devices to locate merchandise, manage inventory, and generate sales reports

Crew Member

Dairy Queen Grill Chill
03.2014 - 01.2016
  • Responsibly directed store opening and closing procedures to ensure readiness for business operations and maintain security
  • Analyzed end-of-day sales transaction reports to ensure accurate cash handling procedures were followed and funds were securely stored in the safe
  • Ensured critical product quality and health safety by disassembling, cleaning, and reassembling the soft serve machine
  • Produced and decorated customized ice cream cakes following precise customer instructions, showcasing impeccable attention to detail
  • Recorded customers orders and processed transactions accurately using (POS) system, including generating transaction prices and applying various payment methods

Education

Some College (No Degree) -

Community College of Allegheny County
true

Skills

  • Active Listening
  • Adaptability
  • Advertising
  • Data Analysis
  • Editing
  • Customer Relationship Management
  • Business Planning
  • Customer Service
  • Communication
  • Regulatory Compliance
  • Content Management
  • Customer Interpersonal Relations
  • OSHA training
  • Expense Management
  • Schedule management
  • Spreadsheet development
  • Proficient in EXCELL Technology

Languages

Spanish
Limited

References

References available upon request.

Timeline

Project Assistant

Upwork.com
11.2023 - Current

Independent Contractor

Instawork
10.2022 - Current

Front End Supervisor

Party City
11.2017 - 03.2020

Crew Member

Dairy Queen Grill Chill
03.2014 - 01.2016

Some College (No Degree) -

Community College of Allegheny County

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